Evonik Industries, a leading German specialty chemicals company, embarked on a transformative journey to optimize its digital infrastructure and services. Let’s explore how our one-year relationship blossomed into a successful global strategic partnership.
The Challenge: Fragmented Landscape and Growth Aspirations
Evonik faced a significant challenge: a dispersed digital services ecosystem with multiple providers. Their looking to streamline their services, focusing on the benefits of collaboration, and seeking a single vendor for enhanced efficiency and a stronger relationship, bridging the gap between security and network departments for a comprehensive global solution. As a result of these efforts, Evonik identified specific issues that needed to be addressed:
- Inefficiency and Inconsistency: Managing numerous contracts proved difficult, hindering synergy and operational efficiency across regions.
- Misaligned Service Levels: Existing service level agreements (SLAs) didn’t align with Evonik’s evolving needs.
- Inconsistent Quality: Establishing a global quality standard while meeting regional requirements was a hurdle.
Evonik’s Vision: A Partner for Innovation
Evonik sought more than just a vendor; they desired a partner with an entrepreneurial mindset. They envisioned a collaborative and innovative relationship where their digital services partner would:
- Possess a deep understanding of Evonik’s business.
- Proactively identify and propose solutions.
- Leverage experience to suggest new ideas and challenge the status quo.
- Co-create solutions that drive value.
Quality, Innovation, and Security Delivered
Our solutions were implemented across three core service towers:
- Hybrid Cloud Infrastructure: Modernizing enterprise services and service management processes.
- Network and Unified Communications: Implementing preventive, predictive, and corrective maintenance for all network and telecommunication systems.
- Cyber Security Services: Enhancing vulnerability management, risk and incident management, high-level technical expertise, proactive assessments, and automated decision-making.
The Impact: Measurable Success
The Evonik and Stefanini partnership yielded significant results:
- Cost Reduction: Consolidation of multiple service providers led to cost savings.
- Accurate Decision-Making: Calibrating KPIs and tools delivered accurate operational data, enabling informed decision-making.
- Increased Productivity: Improved user experience empowered employees to focus on core activities.
- Efficient Risk Management: Enhanced identification, assessment, and management of cyber risks allowed for optimized resource allocation to mitigate vulnerabilities.
- Strategic Partnership: The relationship between Evonik and Stefanini matured into a successful global strategic partnership.
Conclusion: A Model Collaboration
Evonik’s story exemplifies the power of collaboration in achieving digital transformation goals. By partnering with a company that prioritizes understanding their business needs and fosters a culture of innovation, Evonik achieved significant improvements in efficiency, security, and user experience. Discover how this successful partnership can transform your digital landscape and drive growth. Contact Nick Monger today to learn more!
