As new ways of working become the norm, businesses must re-imagine their approach to the workplace. With a focus on your unique business circumstance, we analyze pain points, identify opportunities, and co-create a customized transformation strategy. Our workforce and persona-centric solutions drive productivity and flexibility at scale, ensuring your digital workplace experience can adapt with enterprise goals.
We understand that along with traditional Service Desk and Field Service needs, your business relies on modern infrastructure including cloud, virtualization, collaboration platforms and applications, and more. These digital tools must integrate with existing infrastructure without sacrificing security. With our expertise in implementation and integration, we ensure that you’re leveraging technology to promote employee engagement, customer satisfaction, and efficiency.
Embrace Adaptability With A Future-ready Workplace Experience
Drive Innovation & Business Growth With Our Digital Workplace Portfolio
Digital Service Desk
Embracing an adaptable infrastructure starts with the people who make your enterprise great. Increasingly, enterprise functions rely on a distributed workforce, creating hybridized work environments.
Modern Endpoint Management
Proactive Modern Endpoint Management services that reduce IT support costs & enable true workplace transformation with Workstation, End-User, & Endpoint Management solutions.
Service Management & COE
Our high-quality, industry-aligned Service Management & Centers of Excellence support innovation through business engagement & delivery for faster value realization.
Collaboration Management
As part of our Digital Workplace offering, we provide a centralized web-based tool we manage the implementation of collaboration platforms, managing licenses, software, and entitlement.
Virtualization Services
Through the construction of abstraction layer that works on top of IT hardware assets, virtualization enables ROI by creating a more efficient use of physical hardware.
Remote & Local Support
We are globally recognized for our service desk and field desk services, leveraging an automated platform to provide a range of remote and local support for every circumstance.
Related Capabilities
End-User Services
We’re recognized for our global work in service desk and field service meeting user demands with any time, anywhere support for any device.
Data Center Services
Our Services enable organizations to plan, deliver, and manage their IT environments. We’ll make your efficient to provide business value.
Cloud
Stefanini’s end-to-end cloud services implement and manage cloud solutions, enabling anywhere operations by supporting multiple systems.
Sophie
Sophie is our Virtual Assistant who learns and improves, connecting threads across your enterprise to predict and prevent problems.
Modern Device Management
From initialization and setup to asset retirement, we equip your workforce with the devices needed to do their best work.
Hardware As A Service
From workstation to accessories, we create a stressless IT experience by procuring devices for your business and managing asset lifecycles.
Customer Experience Services
Our operational expertise and focus on continuous improvement creates better IT interactions and better customer experience for end-users.
End-user Experience Management
Responsible for understanding and enhancing user experience with IT and increasing self-sufficiency through automation.
Workplace In A Minute
Learn about our Digital Workplace, Workforce & Infrastructure in under a minute.
Co-Entrepreneur With Devry University
Learn how Stefanini guided DeVry University through a period of change and into a new normal using our Analytics and Digital Workplace & Infrastructure solutions in this short video.
Outcomes
From strategies to address employee wellness and experiences to IT architecture managed services, our Digital Workplace Workforce and Infrastructure solution provides your business with unparalleled support.
- Improved Digital Employee Experience (DEX): Provide dedicated channels that allow for meaningful employee interaction and leverage persona-adapting tools that provide customization and support.
- Highly Collaborative Digital Environments: Implement tools that empower team members to coordinate, share ideas, and overcome challenges together.
- Secure Remote and Hybrid Work Environments: Cloud applications and provisioned devices enable employees to work from any location, at any time.
- Better Customer Experience: A more engaged and productive workforce means customers receive the highest quality experience across channels.
- Faster Value Realization: Our digital workplace strategies promote greater productivity and efficiency, providing you with added value that can be invested toward business goals.
- Attract and Retain Talent: Reduce absenteeism and employee turnover while attracting the best candidates to join your team.
Cases
Improving Efficiency Through True Collaboration CNH Ind./ Iveco
Global capital goods Company CNH Industrial used to work with multiple IT providers across Europe. Stefanini provided a single point of contact of IT support that has also proven invaluable as CNH Industrial embarks on ambitious technological change programs.
Testimonials
“We began our journey with Stefanini back in 2015 with Service Desk and then in 2018 we expanded to Deskside support as well. It’s been a long, very strong partnership.”
Review submitted by marketing company. Revenue of $1.85B.
” Stefanini is a true partner in Managed Workspace Services”
Review submitted by a Partnership Coordinator from Manufacturing Industry. Firm size is $1B-3B USD.
Winning The Battle For Top Talent
Overnight, the workforce has adopted remote working models and have become Digital Nomads.
This issue of Trends explores how this affects the Digital Workplace and gives insights into new best practices for attracting top talent.
Guide To Improved WX And Customer Engagement
Companies with highly-engaged employees see greater customer satisfaction and higher profitability.
Our guide will help you enable creative workplace experiences that strengthen employee engagement and lead to better business outcomes.
Learn More About How We Can Make Your Business Grow
Reimagine your products and services. Stefanini’s powerful digital capabilities with deep engineering and industry expertise. Working across multiple industries, we offer a range of solutions and services for digitizing business at all levels.
Our teams have expertise in design, engineering, manufacturing, finance, technology, consulting and operations.
01
Application Services
Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.
02
Digital
With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.
03
Artificial Intelligence
Unlock the current state of AI and take full advantage of its capabilities with SAI – Stefanini Artificial Intelligence.
04
Workplace
Increase ROI and end-user productivity with made-to-order digital workplace services from Stefanini.
05
Sophie
Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.
06
Automation Everywhere
Stefanini’s solutions help enterprises around the world improve collaboration and increase efficiency. Learn about our technology enabling products here.
