Embrace adaptability with a future-ready workplace experience

As new ways of working become the norm, businesses must re-imagine their approach to the workplace. While managed service providers promise quality service and improved productivity, Stefanini delivers much more.

With a focus on your unique business circumstance, we analyze pain points, identify opportunities, and co-create a customized transformation strategy. Our workforce and persona centric solution drives productivity and flexibility at scale, ensuring your digital workplace experience can adapt with your enterprise goals.

We understand that along with your traditional Service Desk and Field Service needs, your business relies on modern infrastructure including cloud, virtualization, collaboration platforms and applications, and more. These digital tools must integrate with mobile devices, existing hardware, and traditional data centers, without sacrificing security. With our expertise in implementation and integration, we ensure that you’re leveraging technology to promote employee engagement, customer satisfaction, and efficiency.

Our broad and customized solutions offer you a holistic approach that lets you define how your digital workplace experience will grow while preparing your infrastructure to efficiently adopt new technology and adapt with your new reality. With our workplace solutions, you’ll thrive in the new digital era.

What our clients say about us

Collaboration to Drive Innovation for Today and Tomorrow

End-User Services

We’re recognized for our global work in service desk and field service meeting user demands with any time, anywhere support for any device.

Data center Services

Our Services enable organizations to plan, deliver, and manage their IT environments. We’ll make your efficient to provide business value.

Cloud

Stefanini’s end-to-end cloud services implement and manage cloud solutions, enabling anywhere operations by supporting multiple systems.

Sophie

Sophie is our Virtual Assistant who learns and improves, connecting threads across your enterprise to predict and prevent problems.

Modern Device Management

From initialization and setup to asset retirement, we equip your workforce with the devices needed to do their best work.

Hardware as a Service

From workstation to accessories, we create a stressless IT experience by procuring devices for your business and managing asset lifecycles.

Customer Experience Services

Our operational expertise and focus on continuous improvement creates better IT interactions and better customer experience for end-users.

End-user Experience management

Responsible for understanding and enhancing user experience with IT and increasing self-sufficiency through automation.

Our Customer-First Approach

We strive for continuous improvement and are committed to customer service excellence.

Stefanini delivers cost savings, efficiency, and improved customer service with people, processes, and technology as our focal point. To ensure we deliver this promise, our End-User Computing offers include specific customer-focused initiatives.

From the initial launch, our Continuous Service Improvement team will monitor and manage SLAs to increase efficiency, customer service, and deliver accountability. Our CSI team will make a noticeable impact on your IT enterprise.

Our Customer Experience Advocacy program provides proactive support and actionable results for enhancing your service. We offer consistent communication, working from within Stefanini on your behalf, to ensure the Voice of the Customer is always represented.

With continuous service improvement and a focus on customer experiences, we initiate and manage the transformation of your workplace. We enrich your IT for a more efficient today and priming it to keep pace with the technology revolutions of tomorrow.

Managed Services - Workplace and Mobility

 

We are proud to announce that we have been recognized by ISG (Information Services Group), a leading global technology research and advisory firm, as a Leader in Digital Workplace Services in the ISG Provider Lens™ – Digital Workplace of the Future, Global 2019 Quadrant Report. The research and analysis presented in this report includes research from the ISG Provider Lens™ program, ongoing ISG Research programs, interviews with ISG advisors, briefings with services providers and analysis of publicly available market information from multiple sources. The study evaluates technology and service providers’ strengths and weaknesses and how they are positioned relative to their peers in the market. We are making this report available to the public so you can see the results of Stefanini’s evaluation.

Read more about Stefanini’s placement in the report by downloading it HERE

ISG Provider lens Digital Workplace of the Future quadrant report
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End User Experience

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Enterprise Services

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Continuous Service Improvement

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Digital Workplace Magazine

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Adapt-Your-Way: Defining the New Workplace Experience

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ISG Managed Services

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Learn more about our Workplace Infrastructure Services

Learn more about our portfolio and how can we help

your business grow

Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.

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As an agile partner with nearshore, offshore and onshore delivery capabilities, we can provide you with application services that match your quality expectation

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With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.

Learn more

We provide reliable candidates with the expertise needed to fill multiple IT-related openings, either for long-term employment or short-term projects.

Learn more

Based on cognitive computing and artificial intelligence, Sophie can assist with tasks such as triggering workflow, auto escalation, and many more.

Learn more

Stefanini delivers cost savings and efficiencies for an unparalleled IT experience.

Learn more

Improve all stages of the customer journey with a designated customer experience advocate.

Learn more

Manage and maintain all of your IT processes with Continuous Service Improvement.

Learn more

Balance data accessibility and security with customized cloud solutions including Infrastructure as a Service (Iaas) and Software as a Service (SaaS).

Learn more

Learn more about our portfolio and how can we help

your business grow

Advisory Services

Advisory Services

Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.

Learn more
Application Services

Application Services

As an agile partner with nearshore, offshore and onshore delivery capabilities, we can provide you with application services that match your quality expectation

Learn More
Digital

Digital

With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.

Learn more
Staffing

Staffing

We provide reliable candidates with the expertise needed to fill multiple IT-related openings, either for long-term employment or short-term projects.

Learn more
Sophie

Sophie

Based on cognitive computing and artificial intelligence, Sophie can assist with tasks such as triggering workflow, auto escalation, and many more.

Learn more
Service Desk

Service Desk

Stefanini delivers cost savings and efficiencies for an unparalleled IT experience.

Learn more
CXA

CXA

Improve all stages of the customer journey with a designated customer experience advocate.

Learn more
CSI

CSI

Manage and maintain all of your IT processes with Continuous Service Improvement.

Learn more
Cloud Services

Cloud Services

Balance data accessibility and security with customized cloud solutions including Infrastructure as a Service (Iaas) and Software as a Service (SaaS).

Learn more

Contact us and learn more about our Workplace Infrastructure Services