Hybrid Infrastructure

Hybrid infrastructure provides organizations with a flexible and scalable computing environment that enables them to achieve business goals while taking advantage of the benefits of both on-premises and cloud-based infrastructure.

Scalability: Hybrid infrastructure services provide organizations with the ability to scale their IT resources up or down quickly and easily in response to changing needs, enabling businesses to avoid costly and time-consuming infrastructure upgrades.

Cost Optimization: Hybrid infrastructure services can help businesses optimize their IT costs by allowing them to use the most cost-effective infrastructure for each workload, reducing capital expenditures and operational costs, while also increasing return on investment.

Flexibility: Hybrid infrastructure services provide businesses with the flexibility to choose the best infrastructure for each workload, helping to achieve optimal performance and reliability, even for workloads that have varying demands over time.

Improved Security: Hybrid infrastructure services can help businesses meet regulatory and compliance requirements and improve their security posture by allowing them to keep sensitive data on-premises, while leveraging cloud resources for non-sensitive data and workloads.

Disaster Recovery: Hybrid infrastructure services can help businesses recover more quickly from disruptions and ensure continuity of operations in the event of a disaster by providing multiple redundant infrastructure options.

Innovation: Hybrid infrastructure services can help businesses stay ahead of the competition by enabling them to adopt new technologies more quickly and easily. This can help businesses innovate and respond more effectively to changing market demands.

We provide attentive and competent support at the service of end-user customers, ranging from the resolution of problems on productivity environments to the provision of assistance and the execution of operating procedures.

Customers, advised by our staff, who are highly experienced in the provision of IT services, can identify the support option that best suits their needs through the use of digital tools and supported by analyses and by automations aimed at reducing the systematic reproduction of manual processes.

The Goal: the goal that guides the specialists at our operations center is to exploit services as a driver through which to transform critical issues into opportunities that fuel business growth and as a tool to combat the cliché that often views services as an expensive benefit.

Our Priority is Customer Efficiency: in this historical moment, in which most of the activities are carried out on the move using digital tools, companies increasingly turn to the IT department to obtain support, with consequent increases in time and resources and considerable increases in costs, not only direct, but also derived, since user downtime spent waiting for a problem to be resolved represents inefficiency.

Our Approach: Stefanini benefits from twenty years of experience to guide its customers through the process of continuous improvement of IT support services, in order to guarantee an increasingly positive user experience involving the reduction of response times, providing customers with an advantageous balance in the relationship between cost and service quality.