Digital Retail Solutions - Stefanini
Industry

Retail Solutions

Today’s digital world calls for personalized retail experiences. From omni-channel shopping to the metaverse, the future of retail is all about speed, convenience, and transparency. To stay competitive, retailers need to adapt to industry trends and get creative to overcome business challenges.

Connecting With Customers In The Digital Era

With retail solutions rooted in Artificial Intelligence and the Internet of Things, we improve digital store experiences with optimized customer service solutions. Our team is made up of digital experts who have mastered leveraging strategy, data, and quality user experience principles to create exceptional customer experiences. By analyzing user behavior throughout the customer journey, we identify opportunities for improvement and use our expertise to enhance these journeys digitally and in traditional brick-and-mortar locations.

Our track record of success includes the creation and implementation of digital solutions for multiple retailers. With Stefanini as a partner, these companies are using technology to disrupt the market and turn business goals into a retail reality.

Business Challenges

The retail industry is facing several business challenges, from the rise of e-commerce to the need to provide a seamless omnichannel experience capable of meeting ever-changing consumer demands.

With ongoing supply chain delays and increasing competition from global brands, it’s more important than ever for retail companies to think creatively about overcoming these challenges.  Frequent innovation may be the key to staying ahead of the competition, but this will require retailers to invest in new technologies, develop new products and services, and find new ways to connect with consumers.

Retailers that embrace change and innovation will be better positioned for success in the years to come. Thankfully, Stefanini has industry-focused solutions that can help along the way.

Solutions Tailored To Digitally Transform The Retail Industry

Workplace & Infrastructure

The nature of work is changing rapidly. Our connected tech solutions help you attract and retain engaged employees while enabling them to be successful.

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Internet Of Things (IoT)

With connected devices and IoT-enabled insights, we streamline and automate production processes, reducing costs and minimizing downtime.

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SAI

SAI, Stefanini’s Artificial Intelligence suite, gives you the technology and expertise needed to get the most out of our co-created, custom-made AI solutions.

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Advisory Services

Our advisory services encompass everything from IT strategy to business process support. No matter where you are in your digital transformation journey, we can help.

Journey Mapping

Do you know how your customers interact with your brand? We use our journey mapping framework to understand your customers on both a micro and macro-level.

SophieX

SophieX, Stefanini’s premier AI assistant, enables personalization for internal and external users, providing simple, persona-based support wherever and whenever it is needed.

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Next Gen Applications

Are legacy applications slowing down your retail workflow? From modernizing existing systems to creating new ones, our expertise can lead to faster work processes and better customer experiences.

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Agile Transformation

Our agile squads can help your institution create, develop, and test new ideas quickly, enabling faster action in the competitive educational landscape.

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Outcomes

Digital Marketing For The Retail Revolution

From campaign strategy to data optimization, Stefanini streamlined digital marketing for a worldwide leader in athletic apparel & footwear.

Transforming The Food & Beverage Industry

Using instrumentation, automation, and analytics, Stefanini helped a leader in the food and beverage industry transform their business.

Banco Original: Digital Revolution For 400,000 Customers

Leveraging AI analytics, Stefanini was able to assist Caixa in redefining how IT interacts with users by launching Aixa –CAIXA Virtual Assistant.

Learn More About Our Portfolio And How Can We Help Your Business Grow

01
Advisory

Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.

02
Application Services

As an agile partner with nearshore, offshore and onshore delivery capabilities, we can provide you with flexible, cost-efficient application services.

03
Digital

With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.

04
Staffing

We provide reliable candidates with the expertise needed to fill multiple IT-related openings, either for long-term employment or short-term projects.

05
Sophie

Based on cognitive computing and artificial intelligence, Sophie can assist with tasks such as triggering workflow, auto escalation, and much more.

06
Workplace

We identify the most important facets of your business and mold our innovative solutions to fit your specific requirements.

Digitally Transform And Grow Your Business With Us!

Today’s digital retail landscape is focused on personalized experiences and an omni-channel approach. Learn how we can help you improve the customer experience.

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