Digital Retail Solutions - Stefanini

Retail Solutions

Today's digital retail landscape is focused on personalized experiences and an omni-channel approach. Learn how we can help you improve the customer experience.

Connecting With Customers In The Digital Era

From omni-channel shopping to the metaverse, the future of retail is all about speed, convenience and transparency. To stay competitive, retailers need to adapt to industry trends and get creative to overcome business challenges. This goes beyond establishing an online presence – today’s retailers need to pay attention to how consumers shop.

With retail solutions rooted in Artificial Intelligence and the Internet of Things, we can improve digital store experiences with optimized customer service solutions. Our team is made up of digital experts who have mastered leveraging strategy, data and quality User Experiences (UX) to create great a Customer Experience (CX). By analyzing user behavior throughout the customer journey, we identify opportunities for improvement and use our expertise to enhance these journeys online, on mobile and in traditional brick-and-mortar locations.

Our track record of success includes the creation and implementation of digital solutions for multiple retailers. With Stefanini as a partner, these companies are using technology to disrupt the market and turn business goals into a retail reality.

Business Challenges

The retail industry is facing several business challenges, from the rise of e-commerce to the need to provide a seamless omnichannel experience capable of meeting ever-changing consumer demands.

With ongoing supply chain delays and increasing competition from global brands, it’s more important than ever for retail companies to think creatively about overcoming these challenges.  Frequent innovation may be the key to staying ahead of the competition, but this will require retailers to invest in new technologies, develop new products and services, and find new ways to connect with consumers.

Retailers that embrace change and innovation will be better positioned for success in the years to come. Thankfully, Stefanini has industry-focused solutions that can help along the way.

Solutions Tailored To Digitally Transform The Retail Industry

Workplace & Infrastructure

The nature of work is changing rapidly. Our connected tech solutions help you attract and retain engaged employees while equipping them to be successful.

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Internet Of Things (IoT)

With our IoT-connected devices and insights, we will streamline and automate processes like inventory and supply chain management for cost savings.

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SAI, Stefanini’s Artificial Intelligence suite, gives you the technology and expertise needed to get the most out of our co-created, custom-made AI solutions.

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UX Design

We take a data-based approach to develop, hypothesize, and determine the best solutions to improve User Experiences for your customers.

Journey Mapping

Do you know how your customers interact with your brand? We use our journey mapping framework to understand your customers on both a micro and macro-level.

Social And Mobility

By aligning your business across social media and mobile platforms, you will be able to directly connect to customers and provide exceptional service.

Next Gen Applications

Are legacy applications slowing down your retail workflow? From modernizing existing systems to creating new ones, our expertise can lead to faster work processes and better customer experiences.

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Agile Transformation

Sophie is our virtual assistant who can enable your customers to interact with your products and brand across multiple platforms and channels.

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Digital Marketing For The Retail Revolution

From campaign strategy to data optimization, Stefanini streamlined digital marketing for a worldwide leader in athletic apparel & footwear.

Transforming The Food & Beverage Industry

Using instrumentation, automation, and analytics, Stefanini helped a leader in the food and beverage industry transform their business.

Banco Original: Digital Revolution For 400,000 Customers

Leveraging AI analytics, Stefanini was able to assist Caixa in redefining how IT interacts with users by launching Aixa –CAIXA Virtual Assistant.

A Digital Partnership

We co-create with our clients to create digital retail
solutions designed specifically for their business objectives.

Partnerships are the backbone of successful digital transformation is. Active collaboration with digital experts, IT technicians, business executives, and customers themselves is necessary for driving significant change.

Retailers must turn to companies who know how to leverage technology rather than tackling it in-house. This creates new business value faster is generally less expensive. A partner will keep you on the forefront of digital disruption, instead of trying to continually chase changing technology.

Learn More About Our Portfolio And How Can We Help Your Business Grow


Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.

Application Services

As an agile partner with nearshore, offshore and onshore delivery capabilities, we can provide you with flexible, cost-efficient application services.


With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.


We provide reliable candidates with the expertise needed to fill multiple IT-related openings, either for long-term employment or short-term projects.


Based on cognitive computing and artificial intelligence, Sophie can assist with tasks such as triggering workflow, auto escalation, and much more.


We identify the most important facets of your business and mold our innovative solutions to fit your specific requirements.

New Year, New Opportunities To Enhance Customer Experience

We tackle these topics and more in the inaugural episode of the StefTalks Podcast!

Digitally Transform And Grow Your Business With Us!

Today’s digital retail landscape is focused on personalized experiences and an omni-channel approach. Learn how we can help you improve the customer experience.

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