Digital Workplace And Infrastructure

Digital Service Desk

Enabling productivity, collaboration and flexibility at scale

Business Challenges

Experience True Digital Enablement

Embracing an adaptable infrastructure starts with the people who make your enterprise great. More and more, businesses rely on a distributed workforce and hybridized work environments. In this environment, building a centralized digital service platform is key to enabling fast-acting support and better business outcomes.

Our global network and digital service desk allow us to provide employee support anytime, from any location. We enable self-service automation with Stefanini Artificial Intelligence (SAI) enabled virtual assistants across a variety of industry verticals and heightened end-user experience quality and efficiency with our Innovation Workplace Squads. 

Our Digital Service Desk Portfolio

Virtual Assistants For Different Industries

We enable self-service automation with Stefanini Artificial Intelligence (SAI) omnichannel virtual assistants for a variety of industry verticals that blend technical capabilities and flexible customization.

Experience & Efficiency Innovation Workplace Squad

Our Workplace Squad evaluates your processes for experience and efficiency to ensure your workforce is adopting new technology, becoming more agile, and benefiting from digital innovation.

Proactive Virtual Assistant Support

We enable self-service automation with Stefanini Artificial Intelligence (SAI) enabled omnichannel virtual assistants for a variety of industry verticals that blend technical capabilities and flexible customization.

End-User Experience (XLAs)

Through our Experience Level Agreements (XLAs), we determine the standards of quality required to meet your end-user needs while implementing a support strategy that ensures the achievement of desired standards.

Learn More About How We Can Make Your Business Grow

Reimagine your products and services. Stefanini’s powerful digital capabilities with deep engineering and industry expertise

01
Next Gen Applications

Our application services will support you throughout the application lifecycle from development and implementation to management and upgrades.

02
Digital Transformation

Working across multiple industries, we offer a range of digital solutions and services to build both a roadmap for transformation as well as the technology to truly ‘go digital’ at all levels across your organization.

03
Artificial Intelligence

With our ecosystem of tools, our global team of experts can help you design, plan, and build your AI experience while reducing costs and breaking down barriers to AI adoption.

04
Digital Workplace & Infrastructure

From employee to enterprise, our solutions help you design a digital workplace experience that enables a flexible workforce and prepares an adaptable infrastructure.

05
Automation Everywhere

Scale productivity, reduce costs and increase customer satisfaction by orchestrating AI and machine learning automation with business and IT operations.

06
Cloud Enablement

Design and implement a cloud strategy that defines the functionality of the cloud, architecture, development process, and governance models across your organization.

Digitally Transform And Grow Your Business With Us!

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