Stefanini Launches SophieX During Gartner IT Symposium/Xpo™ 2023 - Stefanini

Stefanini Launches SophieX During Gartner IT Symposium/Xpo™ 2023

As we look ahead, constantly working to co-create a better future with our clients, partners, and staff, Stefanini focuses on innovations that will revolutionize the industry, as well as improve lives.

These innovations, along with leading technology and solution companies who provide them, can be found at the Gartner IT Symposium/Xpo™ 2023 conference, the premiere event tailored to CIOs and IT executives looking to develop resilient and flexible technology strategies for their organizations.

Join Stefanini at Gartner IT Symposium/Xpo in Orlando, Florida, this October 16 through 19 as we share our perspective on “The Future Conversation: A Q&A with Generative AI, hosting speaking sessions and a round table discussion on generative AI in business, luxury retail, and Smart Manufacturing, in addition to the launch and demonstrations of our SophieX virtual assistant and an exclusive Stefanini VIP dinner event.

For 15 years, Stefanini’s AI assistant, Sophie, has been enhancing user experiences. But despite her many attractive attributes, Sophie’s most valuable quality is her ability to evolve. As the world changes, businesses will need to take a page out of Sophie’s book: adopting and adapting to new technology to remain competitive. Sophie’s latest evolution, SophieX, is a new generative AI-integrated version of Stefanini’s premiere omni-channel natural language framework and virtual assistant.

“As a leader in applied AI, Stefanini is continuing to provide safe, effective and reliable tools for organizations looking to integrate LLMs into their workflows and enhance employee productivity,” said Fabio Caversan, Stefanini’s Vice President of digital business and innovation. “With Sophie’s broad adoption across our own team and client portfolio, we have no doubt that the new features being added will continue to aid businesses as they embrace digital transformation.”

SophieX offers precise transcriptions, an LLM-powered search, multilingual support and sentiment and semantic analysis. The upgraded tool leverages recent innovations in generative AI, voice technology and transcription to automate common tasks across a variety of industries, freeing up more time for professionals to work on complex problems.

To view a demonstration and interact with SophieX, visit booth 1019 in Pacific Hall.

Stefanini’s VIP Dinner Event at EPCOT’s World Showcase will take place on Wednesday, October 18 from 6:45 PM to 10:00 PM. Guests will be treated to fireworks during desert and will have the opportunity to enjoy exciting private rides on some of the park’s top attractions.

Gartner IT Symposium/Xpo™ 2023 is being held in Orlando, Florida at the Dolphin & Swan Hotels and Convention Center, October 16 through October 19, 2023.

Join Stefanini for the following sessions and events:

En Vogue: Applied AI and Luxury Retail
Stefanini Presentation

In this session, Stefanini and Tiffany share how they are leveraging applied AI to co-create the future of luxury retail, with an adaptive self-portal capable of solving problems in real time across the retail value chain.

  • Speakers:  Fabio Caversan and John Grieco, Global CTO of Tiffany & Co.
  • Tuesday, October 17, 2023, 12:05 PM – 12:25 PM
  • Future Focus Stage, IT Xpo Future Directions Stage, Pacific Hall

UX:  The New Frontier of Smart Manufacturing
Stefanini Presentation

Stefanini and Honda share how they are enhancing the performance of manufacturing personnel by placing humans at the center of the process, providing streamlined and task-specific interfaces, presenting actionable data, and introducing new, accessible technologies to improve overall performance.

  • Speakers: Leo Vieira and Scott Tankersley, Smart Factory Large Project Leader, Honda NA, Inc.
  • Wednesday, October 18, 2023, 10:00 AM – 10:20 AM
  • IT XPO Stage, IT Xpo Stage 4, Pacific Terrace

CIO Boardroom: Generative AI in Business: Sharing Successes & Struggles
Stefanini Round Table Discussion

Join Stefanini’s CEO of North America and APAC, Spencer Gracias, and VP of Innovation, Fabio Caversan, for an open discussion on the benefits and challenges of the next big thing in tech: generative AI.

  • Moderators: Spencer Gracias and Fabio Caversan
  • Wednesday, October 18, 2023, 11:30 AM – 12:15 PM
  • Europe 5

Stefanini VIP Event – Dinner at Epcot’s World Showcase

This invite-only event will be held at the Epcot World Showcase. Guests will be treated to a buffet style dinner and fireworks display, which will light up the sky during dessert, and then enjoy a private ride on either “Guardians of the Galaxy: Cosmic Rewind” or “Soarin’ Around the World.”

  • Wednesday, October 18th from 6:45PM – 10:00PM
  • Epcot World Showcase: China & Mexico

For additional information, please contact [email protected]



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