Step into the dynamic Local Operations division, where the company’s core values and unique culture set the stage for remarkable career growth. In this interview, Bogdan (Delivery Manager) and Sofiia (Deskside Technician) share their journey at Stefanini Netherlands, a story of perseverance and the power of teamwork.
Bogdan’s journey started in 2017 when he joined Stefanini as a Service Desk Agent for a prominent client account. Reflecting on his early days, Bogdan reminisces about the high spirits and enthusiasm that defined the team’s attitude. Over the years, his path within the company has been nothing short of remarkable, transitioning from service desk roles to managerial positions, all while embracing new challenges and opportunities for growth.
For Sofiia, Stefanini marked the beginning of a transformative journey. Coming from Ukraine, she embarked on her career amidst uncertainties, but soon evolved into feeling a sense of belonging and empowerment. Sofiia found herself immersed in a supportive environment where she could harness her skills, foster confidence, and embark on a journey of personal and professional development: “It was the place where I found how I can use my knowledge to help people, where I learn how to be more confident, more independent, you know, and during this year I can feel how I grew up.”
As Bogdan and Sofiia work together, and they navigated challenges, celebrated successes, and fostered a culture of collaboration and growth within the team. Central to their stories is the significance of support and mentorship within the Stefanini community, and they highlight the importance of an open mindset and a willingness to learn. Bogdan’s leadership and guidance as a team lead provided Sofiia with the foundation to thrive in her role, but he admits, “I would not be here without my team.”
Despite facing challenges such as project complexities, Bogdan and Sofiia emphasize the resilience of their team. Through open communication, mutual support, and a shared commitment to excellence, they overcame obstacles and emerged stronger than ever. Looking ahead, Bogdan and Sophie offer sage advice to those embarking on similar journeys: “Be open, stay curious, and always strive to learn more.” In a fast-paced corporate landscape, embracing challenges, seeking mentorship, and fostering a spirit of teamwork are pivotal to personal and professional growth.
About Local Operations
Stefanini’s Local Operations division thrives within an international mindset of growth and opportunity. This division operates at the intersection of location and innovation, managing services where the teams work on the front lines, directly at client sites with the Stefanini knowledge and support by their side. The division stretches across many countries, touching base in locations as diverse as Germany, Romania, The Netherlands, the UK, France, Italy and more. Here, professionals are invited to challenge the constraints of traditional career paths, embrace new challenges, connect across borders, and make a meaningful impact on Stefanini’s global footprint.
