Customer Experience for the Digital Era

With solutions rooted in the Internet of Things and Artificial Intelligence, we can improve the digital store experience with optimized customer service solutions, personalization and seamless payments.  Further, our Digital team members are experts in leveraging strategy, data, and quality User Experiences (UX) to create great Customer Experience (CX).  By analyzing user behavior on the overarching customer journey, we can find new opportunities for improvement. We also have the technology to implement new UX online, on mobile, and in your traditional brick-and-mortar location.

In addition to the ever-evolving demands and expectations of consumers, Digital also provides process improvement opportunities. For example, our intelligent automation, powered by IoT-connected devices, offers insights for supply chain and inventory management, with RFID tags tracking buying habits for better product placement.

Our track record includes the successful creation and implementation of digital solutions for multiple retailers. With us as a partner, they are using technology to lead market disruption and drive business value.

A Digital Partnership

We co-create with our clients to create solutions designed specifically for their business objectives.

Partnerships are the backbone of successful digital transformation is. Active collaboration with digital experts, IT technicians, business executives, and customers themselves is necessary for driving significant change.

Retailers must turn to companies who know how to leverage technology rather than tackling it in-house. This creates new business value faster is generally less expensive. A partner will keep you on the forefront of digital disruption, instead of trying to continually chase changing technology.

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Retail and COVID-19

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How Will You Adapt to the Next Normal?

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Defining the New Workplace Experience for Retail

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Connect with us to start adapting to survive today.

Learn more about how we can help your business grow

Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.

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As an agile partner with nearshore, offshore and onshore delivery capabilities, we can provide you with flexible, cost-efficient application services.

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With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.

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We provide reliable candidates with the expertise needed to fill multiple IT-related openings, either for long-term employment or short-term projects.

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Based on cognitive computing and artificial intelligence, Sophie can assist with tasks such as triggering workflow, auto escalation, and much more.

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We identify the most important facets of your business and mold our innovative solutions to fit your specific requirements.

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Learn more about how we can help your business grow

Advisory

Advisory

Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.

Learn more
Application Services

Application Services

As an agile partner with nearshore, offshore and onshore delivery capabilities, we can provide you with flexible, cost-efficient application services.

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Digital

Digital

With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.

Learn more
Staffing

Staffing

We provide reliable candidates with the expertise needed to fill multiple IT-related openings, either for long-term employment or short-term projects.

Learn more
Sophie

Sophie

Based on cognitive computing and artificial intelligence, Sophie can assist with tasks such as triggering workflow, auto escalation, and much more.

Learn more
Workplace

Workplace

We identify the most important facets of your business and mold our innovative solutions to fit your specific requirements.

Learn more

Contact us and learn more about our retail solutions.