LATAM Digital Hub

Context​

+400 business applications in different technologies; Ineffective communication with N3 teams; Lack of control of SLA and volume in SOW.​

Service​

• Support for more than 11 SAP modules, ABAP, Portal, BI, Cognos,​
• ETL and WEB applications; Cobol, .NET, Java, SQL Server​
• Service in 12 countries with 3 languages – N1 and N2.​

Results​

• SOW control and management;​
• Flexibility in the model according to demand peaks.

Context​

Honda was looking for a partner to build a customer-facing mobile application from scratch for their Connected Car using modern technologies and cloud architecture practices that needed to be highly secure. The application had to be delivered within the timeline provided by marketing for the official launch of the car.​

Service​

The solution began with market research and exploration of design ideas using Design Thinking practices. High-fidelity prototypes were created to demonstrate the overall user experience and we prepared a product roadmap to govern feature delivery.​

A DevSecOps Product Development Team was setup to deliver the app using agile approaches. A working increment of the solution was delivered every sprint with quality enforced through strong Definition of Ready, Definition of Done, Unit Testing and Automation.​

Context​

The Chemical Management Office encountered significant challenges in managing chemicals under strict regulations. Limited resources and heavy workloads made it difficult to monitor regulations and assess risks. Relying on spreadsheets and extensive research resulted in time-consuming, error-prone processes. Toyota faced issues like unpreparedness for regulations, high R&D costs, and potential production interruptions due to compliance concerns.​

Service​

Our partnership with Toyota aimed to address critical challenges by optimizing their existing application with advanced analytics, including predictive and semantic analytics. We trained AI models to forecast chemical regulations using academic data, social listening, and safety metrics, adapting to Toyota’s internal changes.​

This collaboration fostered agile development, enabling quick adaptability. The co-creation and partnership were vital in overcoming challenges, resulting in an integrated and innovative solution for Toyota. ​