ITSM & IT Strategy - Stefanini - PT
Deliver Customer Value And Respond Rapidly To Market Needs

ITSM & IT Strategy

Innovative Practices

In an age where digital technology is transforming enterprises, Stefanini delivers value-driven IT strategy and ITSM consulting with an experienced and innovative ITSM practice leadership team. Our ITIL/ITSM Practice combines industry-leading knowledge of ITIL, extensive digital transformation expertise, and recognized best practices with our own integration methodology to stand as not only a thought leader in ITIL but a results leader.

Complete End-to-end ITIL/ITSM Services To Transform Your IT Service Management


By partnering with us, you capitalize on our expertise in administering, managing, and leveraging ServiceNow to deliver value for your company.

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With more than 15 years of experience as a CA partner, we capitalize on new technologies to ensure your business runs smoothly.

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Unlike most ITIL tools, 4me has SIAM built into its solution, creating a better user experience without the added costs or time of a custom built integration.

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We implement and support Serviceaide’s ‘Intelligent Service Management’ tool to ensure your business’ IT resources fit the needs of end users.

Our ITSM Advantage

Accelerated processes and digital approaches to make timely decisions that fit your organizational directives.

Stefanini is sensitive to the “people” component of ITIL and has experience helping IT organizations implement successful ITIL/ ITSM projects with sustained success long after our work is done.
Using our integration methodology UMA2 –Unified Methodology to Adopt and Adapt–Stefanini helps customers accelerate digital transformation and ITIL adoption using an integrated approach that dramatically increases success.
Stefanini is a global, certified partner of AXELOS Ltd., the global best practice organization responsible for the ITIL library

Learn More About Our Solutions

Advisory Services

Simplify & enhance your IT environment with advisory services tailored to your businesses’ unique goals & issues.

Application Services

Stefanini’s agile application services are here to help you develop new product features while meeting critical time-to-market requirements.


Increase ROI and end-user productivity with made-to-order digital workplace services from Stefanini.


Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.


With our robust experience in technological services, we are able to transform your business into an effective, streamlined organization.

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Is It Your Time For You To Jump On The Cloud? Take The Quiz!

Learn more about how Stefanini brings together the expertise of our global
ecosystem to help you navigate digital transformation in a complex new
world. Get some insight from industry experts.

New Year, New Opportunities To Enhance Customer Experience

We tackle these topics and more in the inaugural episode of the StefTalks Podcast!


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