Salesforce is the world’s leading Customer Relationship Management (CRM) platform, helping businesses of all sizes drive revenue growth by connecting to their customers across all lines of business including marketing, sales, and service.
Properly deploying Salesforce requires the right mix of skills including administrators, developers, architects, analysts, etc. As the Salesforce platform expands, highly specialized skills in capabilities like CPQ, Pardot, Einstein, or Integration are required. Unfortunately, these skills are in high demand, expensive, and hard to retain.
Our TotalCare for Salesforce service fills a gap by providing the expertise to fully leverage Salesforce across marketing, sales, service, and custom apps. It enables companies to truly deliver a connected customer experience.
Custom tailored to every specific need across the Salesforce ecosystem from helpdesk, basic administrative support, custom development, integration, and strategic advisory services, Stefanini TotalCare allows you to maximize your ROI by leveraging cost-effective yet highly skilled resources when they are needed most.
At Stefanini, we have extensive expertise on Salesforce’s multiple systems to leverage its capabilities and innovatively solve your business needs. We know how to integrate Salesforce with other business platforms and systems to better organize, manage, and leverage your customer data. In addition, we deploy the right delivery process and governance to ensure long-term success.