Platform Adoption, Implementation And Integration

Salesforce - Mulesoft Smart Integration Services

Enabling You To Deliver A Connected Customer Experience

Salesforce is the world’s leading Customer Relationship Management (CRM) platform, helping businesses of all sizes drive revenue growth by connecting to their customers across all lines of business including marketing, sales, and service.

Properly deploying Salesforce requires the right mix of skills including administrators, developers, architects, analysts, etc.  As the Salesforce platform expands, highly specialized skills in capabilities like CPQ, Pardot, Einstein, or Integration are required.  Unfortunately, these skills are in high demand, expensive, and hard to retain.

Our TotalCare for Salesforce service fills a gap by providing the expertise to fully leverage Salesforce across marketing, sales, service, and custom apps.  It enables companies to truly deliver a connected customer experience.

Custom tailored to every specific need across the Salesforce ecosystem from helpdesk, basic administrative support, custom development, integration, and strategic advisory services, Stefanini TotalCare allows you to maximize your ROI by leveraging cost-effective yet highly skilled resources when they are needed most.

At Stefanini, we have extensive expertise on Salesforce’s multiple systems to leverage its capabilities and innovatively solve your business needs. We know how to integrate Salesforce with other business platforms and systems to better organize, manage, and leverage your customer data. In addition, we deploy the right delivery process and governance to ensure long-term success.

Stefanini's Services To Optimize Salesforce

Digital Strategy
  •  Digital Media, User Experience, & Marketing Performance
  • Digital Marketing and Customer Engagement with Marketing Cloud and Pardot
  • Cognitive voice response for Sales and Service with Sophie,  Stefanini’s AI Platform
Salesforce Consulting
  • Sales Automation with Sales Cloud, Quote to Cash, and Salesforce CPQ
  • Customer Service with Service Cloud and Call Center expertise and outsourcing
  • Community Cloud and web development
Custom Platform Development
  •  Lightning Component Design and upgrades
  • App Dev, App Rationalization and Legacy Modernization
  • Salesforce1 and Mobile Apps
  • Einstein Analytics and custom AI and cognitive solutions
Salesforce Governance
  • Project Management
  • Change & Release Management
  • Delivery Process Automation
  • Center of Excellence Advisory
Architecture & Integration
  • Data architecture, migration, and integration strategy
  • SAP/ERP integration
  • Enterprise integration platforms including Informatica, MuleSoft, Dell Boomi
TotalCare For Salesforce
  •  Managed Services for incident response, help desk, administration, and enhancements
  • Quick-start Accelerators for Custom Development & Integration services
  • Custom tailored and on-demand
  • Salesforce Health Check

Learn More About Our Other Transformative Solutions


Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.


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Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.

Digital Marketing

In an increasingly connected world, we combine new technologies with marketing to create customized solutions to transform your business.


Increase ROI and end-user productivity with made-to-order digital workplace services from Stefanini.

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Is It Your Time For You To Jump On The Cloud? Take The Quiz!

Learn more about how Stefanini brings together the expertise of our global
ecosystem to help you navigate digital transformation in a complex new
world. Get some insight from industry experts.

steftalks podcast

New Year, New Opportunities To Enhance Customer Experience

We tackle these topics and more in the inaugural episode of the StefTalks Podcast!


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