Reinforcing Partnership with ServiceNow at Knowledge18

May 07, 2018 by Stefanini

Stefanini, a $1B global IT provider, will be showcasing its broad portfolio of ServiceNow solutions at Knowledge18 from May 7-10, 2018, in Las Vegas. During Knowledge18, attendees and exhibitors will make up the largest gathering of IT professionals using cloud services for enterprise IT service automation. The conference is the most efficient and fastest way to receive practical advice, in-depth training and access to 13,000+ community experts driving the future of shared services and digital transformation.

With more than 30 years of IT service expertise, Stefanini offers full-service administration designed to ensure that a client’s ServiceNow purchase not only performs optimally but also continues to evolve and deliver additional value to the enterprise. Supported by a team of managed service experts, Stefanini’s offerings consist of a full complement of services around ServiceNow including implementation, enhancement, augmentation and management.

End-to-end Solutions with Stefanini TotalCareTM

Stefanini offers ServiceNow services that go beyond initial implementation and licensing. Through Stefanini TotalCareTM, the company offers a broad set of end-to-end solutions that are packaged and priced on a competitive, scalable, predictable monthly subscription basis. According to Tim First, Stefanini’s ServiceNow Practice Director, “With Stefanini TotalCareTM, we work with you to administer, enhance, adapt and grow ServiceNow to maximize its potential for your organization.”

TotalCareTM provides everything you need for ServiceNow in one convenient package, without sacrificing quality. TotalCareTM’s unique approach includes SLA-driven administration and break-fix within the platform, architecture and roadmap advisory, proactive service monitoring, managed upgrades and a flexible enhancement package to grow the strategic value of the platform. According to Mr. First, “This unique approach maximizes the value you receive from your investment in the ServiceNow platform and allows us to focus on our goal of designing long-term partnerships, not individual transactions.”

Present in 40 countries, Stefanini’s clients benefit from its flexible, agile services. With a global reach spanning four continents and nearly three decades of IT outsourcing experience, the company uses its smart-shore delivery model to offer a blend of offshore, nearshore and onshore support in a way that optimally leverages lower-cost resources without compromising quality.

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