The future of the CIO. What will it look like?

How the CIO role will changeThis month, Gartner released the results of a survey of around 3,000 CIOs and said: “Digitalization and technological innovation are changing the nature of the job of the CIO.”1

While the CIO now needs to know the intricate details about AI, blockchain and a myriad of other trends – each as complicated as the last – CIOs also need to expand their skills. The CIO is now responsible for change and transformation. They’re an innovator. A leader. And an expert.

So what must they consider?

You can’t be a specialist on everything

There are ten major strategic technology trends for 2018, according to Gartner2. These include new topics like digital twins to familiar terms like intelligent things. We feel it’s impossible to become an expert in every single one of these. Of course, you need an understanding and working knowledge of them – but it’s impractical to learn the ins and outs of them all.

Take just one: immersive experience. One element of that is Augmented Reality (AR). We believe AR is more than just creating an app that looks at a scene and makes a few of the buildings wobble, or puts bunny ears on your photo.

True AR is in linking up the app with your data. With that, you can look at a scene and see the reviews of every business hovering right over their sign. AR is all about adding context and information to the world. It’s about merging the virtual and physical together.

So it’s the job of the CIO to recognise the potential, and dream about the possibilities. And it becomes the job of companies like us to know how to make the actual AR app.

You need to innovate quickly

As Gartner found in their survey: “At least 84 percent of top CIOs surveyed have responsibility for areas of the business outside traditional IT. The most common are innovation and transformation.”1

This seems like a natural progression, considering that technology is the single biggest disruption businesses have ever faced. But as you’re seen less as a means to roll out specific applications, and more as the one with all the answers – you’ll find it isn’t the technology that’s the hard part of the digital revolution. It’s the people.

The biggest hurdle to innovation is indecision. Inaction. It’s hard to get everyone to agree, and unanimously decide to go with the strategy. It’s difficult to change a company’s culture and mindset – if those at the top haven’t all agreed. And with the speed of change in the industry, companies can get stuck in a loop: searching for the ‘best’ solution. And slowly, month by month, they become more and more outdated.

People push back. They stall things. They don’t want to take the risk or face the truth.

And now the CIO needs to lead that charge. So what do you do?

We recommend getting the leaders together for five straight days. Eliminate that back and forth. Discuss without distractions, and then decide. So we run Stefanini Dive to guide you through the process.

Catch us at Gartner Symposium in Barcelona

If you want to talk about any of these trends with Marco Stefanini, our CEO and founder, or Manuel Frade, our EMEA CEO – we’ll be at Gartner Symposium in Barcelona on booth 309 from 5th to 9th November 2017.

Give us a call, and book a meeting.