Field Services

Flexible Approach

We have years of experience delivering our Field Services to large, global operations. Workplaces today are challenged with providing services to multiple user environments, including campus locations, manufacturing plants, corporate offices, as well as varying degrees of small and home offices.

We leverage a dynamic and flexible approach to ensure our services match your needs. We offer a variety of solutions, including remote services, dedicated resources, scheduled visits and on-demand capabilities.

With a unique combination of innovation and automation, our field services are enhanced by tools and services that drive the ability to predict, prevent and initiate automated solutions—providing a more proactive support experience for end users, improving their overall experience with IT, and driving significant cost savings for our customers.

Innovation and Automation

Tech on Demand
Through Tech On Demand, Stefanini delivers expert solutions right to your doorstep. Our technicians will provide fast, flexible, world-class service for your business when you need it.
Tech on The Go
This revolutionary app is designed to improve the quality of our field support service by managing requests, providing the ideal technician for your needs, and addressing concerns across all endpoints.
d3 - Data, Diagnosis, Decision
A desktop solution that provides real-time monitoring of end-user devices and capitalizes on analytics for faster and proactive resolutions.

End-user Computing

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