As our world becomes increasingly connected, new business challenges have inspired innovative digital solutions. As the world’s premiere omni-channel virtual assistant, Sophie is one of these solutions.
Sophie is based on cognitive computing and artificial intelligence, with a focus on self-adaptation and both interactive and contextual automation—enabling her to achieve self-learning and human-like interaction.
Her design allows her to assist across different business scenarios and interact with various personas. With an omni-channel approach, she integrates with different channels to provide a tailored customer experience.