Beyond outsourcing
Intelligent Operations - Stefanini's BPO + AI
More than just an outsourcing service, Stefanini’s Smart Operations – BPO + AI offering transforms the operational management of companies through intelligent automation, process optimization and a strategic, data-driven approach.
By combining BPO expertise with advanced artificial intelligence technologies, we help our clients reduce costs, improve efficiency and free resources to focus on strategic activities. Our methodology focuses on customization, identifying improvement opportunities specific to each business and ensuring a constant evolution in your operation.
Why Stefanini?
Intelligent Automation – We integrate AI and data analytics to optimize processes and improve decision making.
Flexibility and Adaptability – We adjust our solutions to the changing needs of your business.
Cost Optimization – We redefine operations to generate greater efficiency with less investment.
Quality and Customer Experience – We raise the level of service with innovation and a user-centric approach.
Scalability – Our solutions grow with your company, allowing expansion without operational friction.
With Stefanini, your company doesn’t just outsource processes: it evolves towards an intelligent operations model that drives competitiveness and sustainable growth.
Global Smart Operations - BPO Portfolio
Finance/P2P
We offer a complete solution to manage the purchase and payment cycle, accounting and taxes.
- Finance
- Treasury
- Accounting
- Tax
- Supplier support
Procurement
Covering the entire procurement process of goods and services, from strategic procurement planning, supplier identification and evaluation, to contract negotiation and management.
- Regularization
- Quotation
- Negotiation
- Issuance of orders
- Expediting
- Contract management
- Supplier approval
- Registration
- Supplier assistance
Payroll
We manage the entire payroll process, from the calculation of salaries and benefits to the fulfillment of tax and labor obligations.
- Personnel administration
- Benefits
- Admission
- Termination
- Vacations
- Obligations
- eSocial
- Employee assistance
Logistics
We offer comprehensive logistics management, from the planning of transport routes and inventory control to the coordination of deliveries and receipts.
- Order to cash
- Supply chain
- Customer service
- Logistics (inbound and outbound)
- Reverse logistics
- Disputes
- Bidding
- Comex
- Supplier assistance
Banking Operations
Our banking operations solution covers transaction processing, account management and customer service. We facilitate the execution of daily banking activities.
- Bank “treadmills”
- Lending
- Financing
- Insurance
- Customer onboarding
- Customer Service
Operations / BPO: Finance/P2P, Procurement, Payroll, Logistics and Banking Operations
At Stefanini, we understand that process optimization is not only a necessity, but a strategic advantage for companies seeking to grow in a highly competitive environment. That is why our intelligent operations go beyond a traditional BPO service. We offer customized solutions, powered by artificial intelligence and digital transformation, to help our clients achieve maximum efficiency, reduce costs, and focus on what really matters: their core business.
What makes us different?
Comprehensive coverage of key processes: Our offering is not limited to a single area. We cover the entire spectrum of processes critical to business success.
Technology that transforms: Our BPO service is powered by artificial intelligence and advanced analytics, enabling you to automate processes, identify opportunities for improvement and make strategic decisions based on data. This not only reduces costs, but also improves quality and speed in the execution of operations.
Flexibility and customization: Every customer is unique, so we tailor our solutions to your specific needs. From payroll management to logistics and procurement, we design scalable and flexible strategies that adjust to the evolution of your business.
Focus on results: Our goal is not only to optimize processes, but also to generate tangible value for your business.
- Reduced operating costs.
- Improved efficiency and service quality.
- Access to specialized knowledge and state-of-the-art technology.
- More time and resources to focus on strategic activities.
A strategic partner, not a supplier: We work side by side with our clients, not only to execute tasks, but to identify areas of improvement, implement innovations and ensure that operations become an engine of growth and competitiveness.
Why choose Stefanini for your BPO?
Because we don’t just manage processes, we transform them. With our intelligent operations, our clients gain much more than a service: they gain a strategic partner that understands their needs, boosts their performance and positions them as leaders in their market.
