Comprehensive User Research

Accurate Depiction of the User’s Experience 

In order to create a meaningful journey map, we must first gather extensive, quality user data to provide an accurate depiction of the current state of a user’s experience.

Our thorough data collection allows us insights into not only who your users are, but also how they operate. Through a combination of quantitative and qualitative analysis, we gain understanding into your users’ characteristics, aims, and behaviors for achieving their goals.

We produce designs to improve users’ working practices and lives. 

How we do it?

We work to fully understand your users and customers' needs.

Stefanini User Experience strives to understand and evaluate the impact of design on the users throughout your digital journey, from design and development phase to long-term use. The quality of the data collected determines final quality of our solutions, making it one of our top priorities.

We use objective research where your users provide a better characterization of their work and interaction with solutions.  This allows us to find their pain points and understand their goals to design better user experiences.

We also use Google Analytics and surveys to provide quantitative data to support our UX design solutions. This data helps us make better design decisions.

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CustomerExperience

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Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.

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As an agile partner with nearshore, offshore and onshore delivery capabilities, we can provide you with flexible, cost-efficient application services.

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With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.

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We provide reliable candidates with the expertise needed to fill multiple IT-related openings, either for long-term employment or short-term projects.

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Based on cognitive computing and artificial intelligence, Sophie can assist with tasks such as triggering workflow, auto escalation, and much more.

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We identify the most important facets of your business and mold our innovative solutions to fit your specific requirements.

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Learn more about how we can help your business grow

Advisory
Advisory

Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.

Learn more
Application Services
Application Services

As an agile partner with nearshore, offshore and onshore delivery capabilities, we can provide you with flexible, cost-efficient application services.

Learn more
Digital
Digital

With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.

Learn more
Staffing
Staffing

We provide reliable candidates with the expertise needed to fill multiple IT-related openings, either for long-term employment or short-term projects.

Learn more
Sophie
Sophie

Based on cognitive computing and artificial intelligence, Sophie can assist with tasks such as triggering workflow, auto escalation, and much more.

Learn more
Workplace
Workplace

We identify the most important facets of your business and mold our innovative solutions to fit your specific requirements.

Learn more

We can help you with the challenges of your business.