Smart Manufacturing

Smart Manufacturing: Live Performance Services

Maintain Expected Performance With Operational Technology Service Management (OTSM)

The diversity of IIoT devices and sensors enable manufacturers to redefine how they track performance, automate processes, and define predictive maintenance schedules.

However, maintaining a team of in-house operators to oversee plant performance and act on process data insights is a challenge unto itself.

Similar to the value sustaining IT support services seen in ITSM, our Live Performance or OTSM solutions offer service packages designed to help manufactures sustain operations.

This strong methodology sustains value by employing remote monitoring and field services to ensure process reliability that keeps industry 4.0 tech performing at expected levels.

Stefanini' Specialized Solution Portfolio

Field Services (Smart Manufacturing)

Stefanini brings its world-class Field Services  to keep industrial business operations performing at expected levels and delivering value.

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Process Reliability

Leverage data from cross-industry manufacturing facilities to monitor and optimize process performance and output.

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Remote Services

Solutions that centralize knowledge and provide remote business support.

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Our OTSM offering enabled greater ROI by supporting a variety of needs that may be challenging to manage in-house. From physical equipment maintenance to workplace support, this strong methodology sustains value by keeping your production lines and value chain performing at expected levels.

Admin Function Uniformity: Our OTSM offering enables uniform procedures across all departments, ensuring workflow management software and service functions meet the unique needs of your industrial enterprise.

Preventative Maintenance: As part of our extensive live service monitoring, we provide regular visitation, status assessments, recommendations, and documentation for priority changes.

OT Security Management: Proactive cybersecurity and OT security management dedicated to industrial devices and networks.

Learn More About How We Can Make Your Business Grow

Reimagine your products and services. Stefanini’s powerful digital capabilities with deep engineering and industry expertise. Working across multiple industries, we offer a range of solutions and services for digitizing business at all levels.

Our teams have expertise in design, engineering, manufacturing,  finance, technology, consulting and operations.

Application Services

Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.


With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.

Artificial Intelligence

Unlock the current state of AI and take full advantage of its capabilities with SAI – Stefanini Artificial Intelligence.


Increase ROI and end-user productivity with made-to-order digital workplace services from Stefanini.


Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.

Automation Everywhere

Stefanini’s solutions help enterprises around the world improve collaboration and increase efficiency. Learn about our technology enabling products here.

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