LiteSD is an IT Service Desk solution dedicated for small and medium businesses. It relies on technologies like machine learning, AI and automation to provide a tailored IT service that delivers 24/7 prompt and effective support in the language of your choosing.
What Is Lite Service Desk?
Customized Support Based On Your Needs




Design Considerations
When building LiteSD we took into consideration several key factors for delivering a well-rounded IT support service: ease of use, speed, reliability, fast deployment in a new environment and cost efficiency for our clients.
LiteSD is a pre-built multitenant SaaS cloud platform that we can deploy very fast, with minimal effort from our clients.
Stefanini Service Desk Automated Solutions
A Partnership Approach
Experience and expertise to offer
full vertical support.
For more than 20 years, we’ve developed, and integrated projects for clients in many different industries: automotive, furniture, appliances, food and beverage, mining, metals, pulp and paper, ports, cement, sanitation, oil and gas, energy, among others.
We take an agonistic approach to technology. What does that mean? It means we work with all technology providers, so we offer the appropriate solution for our customers considering their specific challenges and current technology. We are alert to new technology developments and have the know-how to apply industry best practices for better business outcomes.
Learn More About How We Can Make Your Business Grow
Reimagine your products and services. Stefanini’s powerful digital capabilities with deep engineering and industry expertise. Working across multiple industries, we offer a range of solutions and services for digitizing business at all levels.
Our teams have expertise in design, engineering, manufacturing, finance, technology, consulting and operations.
Application Services
Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.
Digital
With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.
Artificial Intelligence
Unlock the current state of AI and take full advantage of its capabilities with SAI – Stefanini Artificial Intelligence.
Workplace
Increase ROI and end-user productivity with made-to-order digital workplace services from Stefanini.
Sophie
Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.
Automation Everywhere
Stefanini’s solutions help enterprises around the world improve collaboration and increase efficiency. Learn about our technology enabling products here.