A Better Tool
for IT Integration
4me is an Enterprise Service Management solution that embraces SIAM (Service Integration and Management) capabilities at its foundation. Unlike most ITIL tools, 4me has SIAM built into its solution, creating a better user experience without the added costs or time of a custom built integration for each provider.
4me allows an organization’s internal and external service providers to collaborate seamlessly, while the level of service that each party provides is tracked in real time. Each support organization has its own account and can configure their own environments. Organizations connect the 4me accounts to allow parties to work together seamlessly and securely.
Stefanini and 4me’s AI technology will assist with self-service and then escalate to human assistance if needed. 4me ensures the request ends up with the correct service provider.
All of these actions, in any department, work under the same SaaS platform, helping enterprises support their workforce more efficiently, while automatically tracking the level of service that each provider delivers.
Enterprises have an average of more than a dozen service management providers, all with different solutions to manage SLAs. SIAM addresses the need to control all these service providers and measure them on the same standards.
Benefits
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Learn more about how we can help your business grow
Advisory
Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.
Learn moreApplication Services
As an agile partner with nearshore, offshore and onshore delivery capabilities, we can provide you with flexible, cost-efficient application services.
Learn moreDigital
With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.
Learn moreStaffing
We provide reliable candidates with the expertise needed to fill multiple IT-related openings, either for long-term employment or short-term projects.
Learn moreSophie
Based on cognitive computing and artificial intelligence, Sophie can assist with tasks such as triggering workflow, auto escalation, and much more.
Learn moreDigital
With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.
Learn moreLearn more about how we can help your business grow
Advisory
Our services include ITSM and IT strategy, cloud-based consulting, business process support, as well as transitional and transformational strategy.
Application Services
As an agile partner with nearshore, offshore and onshore delivery capabilities, we can provide you with flexible, cost-efficient application services.
Digital
With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.
Staffing
We provide reliable candidates with the expertise needed to fill multiple IT-related openings, either for long-term employment or short-term projects.
Sophie
Based on cognitive computing and artificial intelligence, Sophie can assist with tasks such as triggering workflow, auto escalation, and much more.
Digital
With our digital strategy, we provide sweeping coverage and support for all of your digital challenges, ensuring you stay ahead of the game, all the time.
