Privacy Policy - Stefanini

The Company respects individual privacy and values the confidence of its customers, employees, vendors, consumers, business partners, and others. The Company strives to collect, use and disclose Personal Information in a manner consistent with the laws of the countries in which it does business.

Stefanini’s privacy policy considers the various regulatory requirements from the countries where Stefanini operates, including, but not limited to, the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, the APEC Privacy Framework, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the Australian Privacy Principles under the Privacy Act 1988 and Brazil’s Lei Geral de Proteção de Dados (LGPD).

Stefanini Privacy Statement

Last Updated: February, 2024

Stefanini participates in the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks. To learn more see: Stefanini, the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks.

Your privacy is important to us. This privacy statement addresses information we collect at our web sites and in off-line sales and marketing activities. It explains what personal data we collect from you and how we use it.

The Stefanini Services Privacy Statement section provides additional information relevant to particular Stefanini products and services. This statement applies to the Stefanini products listed, as well as other Stefanini products that display this statement. References to Stefanini products in this statement include Stefanini services, apps, software and devices.

Personal Data We Collect

Stefanini collects data to operate effectively and provide you the best experiences with our products. Through your interaction with us, Stefanini may collect Personal Information, which is information that identifies an individual or relates to an identifiable individual. Personal Information may include, but is not limited to, your name, physical address, telephone number, e-mail address, company affiliation and associated interests.

Should you interact with our recruitment team, Stefanini may ask for certain data, including educational and employment background, contact information and preferences, job qualifications, and jobs for which you would like to submit an application. You also may choose to provide Stefanini additional information, such as your CV, resume, or transcripts; employment references and related information; and compensation requests. In addition, Stefanini may collect information from third parties, for example, in connection with a background or employment check and/or an employment reference.

Stefanini may also collect Other Information through your interaction with us and non-Stefanini websites, which does not reveal your specific identity or does not directly relate to an individual. Other Information may include, but is not limited to, browser and device information, data collected through automated electronic interactions, application usage data, demographic information, geographic or geo-location information, statistical and aggregated information.

Statistical or aggregated information does not directly identify a specific person, but it may be derived from Personal Information. For example, we may aggregate Personal Information to calculate the percentage of visitors in a particular region.

In some instances, we may combine Other Information with Personal Information, such as combining a precise geographical location with your name. If we combine Other Information with Personal Information, we will treat the combined information as Personal Information.

You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to provide a product or feature, you may not be able to use that product or feature.

Stefanini will collect only Personal Information which is relevant for the purposes for which it is to be used. Stefanini will take reasonable steps to ensure that Personal Information is relevant, accurate, complete, and current, to its intended use.

How We Use Personal Data

Stefanini uses the data we collect for two basic purposes, described in more detail below: (1) to operate our business and provide (including improving and personalizing) the products and services we offer, and (2) to send communications, including promotional communications.

Business Operations. We use data to provide and improve the products and services we offer and perform essential business operations. We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business and the services our customers’ desire.

Communications. We use data we collect to deliver and personalize our communications with you. For example, we may contact you by email or other means to invite you to participate in a survey. Additionally, you can sign up for email subscriptions and choose whether you wish to receive promotional communications from Stefanini by email or telephone. For information about managing email subscriptions and promotional communications, please visit the Access and Controls section of this privacy statement.

Recruitment. We use data we collect to communicate with you, to manage Stefanini’s recruiting and hiring processes, and for compliance with corporate governance and legal and regulatory requirements. If you are hired, the information may be used in connection with employment and corporate management.

Reasons We Share Personal Data

We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorized. In addition, we share personal data among Stefanini-controlled affiliates and entities. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.

Finally, we will access, transfer, disclose, and preserve personal data, including your content, when we have a good faith belief that doing so is necessary to:

  • comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
  • protect our customers, for example to prevent spam or attempts to defraud users of our products, or to help prevent the loss of life or serious injury of anyone;
  • operate and maintain the security of our products, including to prevent or stop an attack on our computer systems or networks; or
  • protect the rights or property of Stefanini, including enforcing the terms governing the use of the services – however, if we receive information indicating that someone is using our services to traffic in stolen intellectual or physical property of Stefanini, we will not inspect a customer’s private content ourselves, but we may refer the matter to law enforcement.

Please note that some of our products include links to products of third parties whose privacy practices differ from Stefanini’s. If you provide personal data to any of those products, your data is governed by their privacy statements.

How to Access & Control Your Personal Data

You can make choices about the collection and use of your data by Stefanini. You can control your personal data that Stefanini has obtained, and exercise your data protection rights, by contacting Stefanini. This can include limiting the use and disclosure of your personal data.

Upon request, Stefanini will grant individuals reasonable access to Personal Information that it holds about them. In addition, Stefanini will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.

Please complete the Data Subject Request Form located here:

Residents of the European Union:

Data Subject Access Request

Residents of Brazil:

Data Subject Access Request

Residents of All Other Countries:

Data Subject Access Request

Your Communications Preferences

You can choose whether you wish to receive promotional communications from Stefanini by email and telephone. If you receive promotional email from us and would like to opt out, you can do so by following the directions in that message. If you do not wish to receive telephone calls from us, do not provide a telephone contact number.

Browser-Based Controls

Cookie Controls. Relevant browser-based cookie controls are described in the Cookies section of Stefanini’s website.

Security of Personal Data

Stefanini is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. When we transmit highly confidential data (such as a password) over the Internet, we protect it through the use of encryption.

Stefanini’s security policies and procedures are reviewed and overseen by Stefanini’s Global Information Communication and Technology (ICT) Risk Management group. This group is responsible for security oversight, compliance and enforcement, and for conducting information security assessments and leading the development of information security policy and strategy.

Stefanini is also committed to reducing risks of human error, theft, fraud, and misuse of Stefanini facilities. Stefanini’s efforts include making personnel aware of security policies and training employees to implement security policies. Stefanini employees are required to maintain the confidentiality of data. Employees’ obligations include written confidentiality agreements, regular training on information protection, and compliance with company policies concerning protection of confidential information.

Stefanini promptly evaluates and responds to incidents that create suspicions of unauthorized handling of data. Stefanini’s Risk Management Group and Legal are informed of such incidents and, depending on the nature of the activity, define escalation paths and response teams to address the incidents. If Stefanini determines that your data has been misappropriated (including by a Stefanini employee) or otherwise wrongly acquired by a third party, Stefanini will promptly report such misappropriation or acquisition to you.

Stefanini will conduct annual compliance audits of its relevant privacy practices to verify adherence to this statement, EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks’ Principles. The audit will be conducted under the direction of the Data Protection Committee. Any employee that the Company determines is in violation of this privacy statement will be subject to disciplinary action up to and including termination of employment. Any Agent or Third Party that violates this privacy statement shall be in material breach of all agreements with Stefanini and shall defend and indemnify Stefanini from claims related to such violations.

Where We Store and Process Personal Data

Personal data collected by Stefanini may be stored and processed in your region, in the United States or in any other country where Stefanini or its affiliates, subsidiaries or service providers maintain facilities. We take steps to ensure that the data we collect under this privacy statement is processed according to the provisions of this statement and the requirements of applicable law wherever the data is located.

When we transfer personal data from the European Economic Area or Brazil to other countries, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data.

Our Retention of Personal Data

Stefanini retains personal data for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Recruiting data is stored according to the maximum allowed retention periods according to the candidate’s location. Candidates can ask for deletion of their data at any time, if they don’t wish to keep up their application by notifying their recruiter or contacting the Privacy Officer of Stefanini.

When personal data is deleted, it is removed from live systems, but may remain in a backup format for up to one year. Data, whether in live or backup format, will be protected following the Security mechanisms described above.

California Consumer Privacy Act – CCPA

Stefanini as a “Service Provider” (as defined in the CCPA) confirms that it will process personal information which it retains, uses, or discloses in connection with its performance under any contract: (1) only on behalf of and for the benefit of the “Business” (as defined in the CCPA) from which it has received the personal information; (2) only in accordance with the contract and Business’s prior written instructions, if any; unless (3) as otherwise required by the CCPA. Stefanini confirms that it will not process personal information for any purpose other than for the specific purpose of performing the services specified in the contract.

Changes to This Privacy Statement

We will update this privacy statement when necessary to reflect customer feedback and changes in our products or services. When we post changes to this statement, we will revise the “last updated” date at the top of the statement. If there are material changes to the statement or in how Stefanini will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy statement to learn how Stefanini is protecting your information.

How to Contact Us

If you have a privacy concern or a question for the Privacy Officer of Stefanini, please contact us by using the following contact information. We will respond to questions or concerns within 30 days. For Data Subject Access Requests, please complete the Data Subject Request Form located here:

Residents of the European Union:

Data Subject Access Request

Residents of Brazil:

Data Subject Access Request

Residents of All Other Countries:

Data Subject Access Request

Name: Privacy

Address 27100 W. 11 Mile Road, Southfield, MI 48034 USA

Phone +1 (248) 263-5678

Fax +1 (248) 386-4644

Email [email protected]

Unless otherwise stated, Stefanini Corporation is a data controller for personal data we collect through the products or services subject to this statement.

The data protection officer can be reached at the following address: Stefanini Germany GmbH, Attn: Data Protection, Im Zollhafen 24, 50678 Cologne, Germany.Elaine Vanessa is our data protection officer for Brazil. Additional information is published on Stefanini’s website: https://stefanini.com/pt-br/a-stefanini/politicas/politica-de-privacidade

Stefanini Services Privacy Statement

Last Updated: February, 2024

Stefanini participates in the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks. To learn more see: Stefanini, the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks.

The Stefanini Services Privacy Statement section provides additional information relevant to particular Stefanini products and services. This statement applies to Stefanini’s products and services and may include Stefanini services, websites, apps, software and devices. Stefanini established this privacy policy in order to clarify that the use of information to which it may be provided access in order to provide services is different than the use of information covered by Stefanini’s privacy statement.

Some services have their own, separate privacy agreements. In the event of a conflict between a Stefanini privacy statement and the terms of any agreement(s) between a customer and Stefanini, the terms of those agreement(s) will control.

To view our general privacy statement, please visit Stefanini Privacy Statement.

Personal Information and Services Data We Collect

Stefanini collects data to operate effectively and provide you the best experiences with our products. Through your interaction with us, Stefanini may collect Personal Information, which is information that identifies an individual or relates to an identifiable individual. Personal Information may include, but is not limited to, your name, physical address, telephone number, e-mail address, company affiliation and associated interests. This data is governed by Stefanini’s general privacy statement.

Stefanini may also collect Services Data. This is data that resides on Stefanini, customer or third-party systems to which Stefanini is provided access to perform services (including test, development and production environments that may be accessed to perform Stefanini consulting and support services). Stefanini treats services data according to the terms of this privacy statement, and treats services data as confidential in accordance with the terms associated with the service.

To illustrate the difference between personal information and services data, when a customer contracts with Stefanini for services, the customer provides information about themselves, including their name, address, billing information, and some employee contact information. Stefanini may also collect other information about the customer and some employees, for example through web sites, as part of that interaction. All of that information is personal information, and is treated according to Stefanini’s privacy statement.

In contrast, having contracted with Stefanini for services, the customer provides Stefanini access to its production, development or test environment, which may include personal information about its employees, customers, partners or suppliers (collectively “end users”). This information is personal information, and is treated according to Stefanini’s Services Privacy Statement.

Stefanini will collect only data which is relevant for the purposes for which it is to be used. Stefanini will take reasonable steps to ensure that this data is relevant, accurate, complete, and current, to its intended use.

How We Collect and Use Services Data

Stefanini uses the service data we collect for two basic purposes, described in more detail below: (1) to provide the products and services requested, and (2) to fulfill our contractual obligations.

To Provide Services and to Fix Issues. Services data may be accessed and used to perform services in compliance with your master services agreement or scope of work. The data we collect depends on the products and features you use, and can include the following:

Name and contact data. We collect your first and last name, email address, postal address, phone number, and other similar contact data during the course of providing services.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Support Data. When you engage Stefanini for support, we collect data about you and your hardware, software, and other details related to the support incident. Such data includes contact or authentication data, the content of your chats and other communications with Stefanini support, data about the condition of the machine and the application when the fault occurred and during diagnostics, and system and registry data about software installations and hardware configurations.

Device data. We collect data about your device and the network you use to connect. It includes data about the operating systems and other software installed on your device, including product keys. It may also include IP address, device identifiers (such as the IMEI number for phones), regional and language settings.

Error reports and performance data. We collect data about the performance of the products and any problems you experience with them. This data helps us to diagnose problems in the products you use, and to improve our products and provide solutions. Depending on your product and settings, error reports can include data such as the type or severity of the problem, details of the software or hardware related to an error, contents of files you were using when an error occurred, and data about other software on your device.

Any copies of services data created for these purposes are only maintained for time periods relevant to those purposes.

To Fulfill Contractual Obligations. Stefanini may be required to retain or provide access to services data to comply with legally mandated reporting, disclosure or other legal process requirements.

Stefanini does not use services data except as stated above or in your master services agreement or scope of work. Stefanini may process services data, but does not control your collection or use practices for services data. If you provide any services data to Stefanini, you are responsible for providing any notices and/or obtaining any consents necessary for Stefanini to access, use, retain and transfer services data as specified in this statement and your master services agreement or scope of work.

Reasons We Share Services Data

We share your services data, with your consent or as necessary, to complete any transaction or provide any product you have requested or authorized. In addition, we share services data among Stefanini-controlled affiliates and entities. We also share services data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to services data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use services data they receive from us for any other purpose. We may also disclose services data as part of a corporate transaction such as a merger or sale of assets.

Finally, we will access, transfer, disclose, and preserve services data, including your content, when we have a good faith belief that doing so is necessary to:

  • comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
  • protect our customers, for example to prevent spam or attempts to defraud users of our products, or to help prevent the loss of life or serious injury of anyone;
  • operate and maintain the security of our products, including to prevent or stop an attack on our computer systems or networks; or
  • protect the rights or property of Stefanini, including enforcing the terms governing the use of the services – however, if we receive information indicating that someone is using our services to traffic in stolen intellectual or physical property of Stefanini, we will not inspect a customer’s private content ourselves, but we may refer the matter to law enforcement.

Security of Services Data

Stefanini is committed to protecting the security of your services data. We use a variety of security technologies and procedures to help protect your services data from unauthorized access, use or disclosure.

Stefanini’s access to services data is based on job role/responsibility. Services data residing in Stefanini-hosted systems is controlled via the use of an account management framework. You control access to services data by your end users; end users should direct any requests related to their personal information to you.

Stefanini’s security policies cover the management of security for both its internal operations as well as the services. These policies, which are aligned with the ISO/IEC 27001:2013 standard, govern all areas of security applicable to services and apply to all Stefanini employees.

Stefanini’s security policies and procedures are reviewed and overseen by Stefanini’s Global Information Communication and Technology (ICT) Risk Management group. This group is responsible for security oversight, compliance and enforcement, and for conducting information security assessments and leading the development of information security policy and strategy.

Stefanini is also committed to reducing risks of human error, theft, fraud, and misuse of Stefanini facilities. Stefanini’s efforts include making personnel aware of security policies and training employees to implement security policies. Stefanini employees are required to maintain the confidentiality of data. Employees’ obligations include written confidentiality agreements, regular training on information protection, and compliance with company policies concerning protection of confidential information.

Stefanini promptly evaluates and responds to incidents that create suspicions of unauthorized handling of data. Stefanini’s Risk Management Group and Legal are informed of such incidents and, depending on the nature of the activity, define escalation paths and response teams to address the incidents. If Stefanini determines that your data has been misappropriated (including by a Stefanini employee) or otherwise wrongly acquired by a third party, Stefanini will promptly report such misappropriation or acquisition to you.

Stefanini will conduct annual compliance audits of its relevant privacy practices to verify adherence to this statement, EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks’ Principles. The audit will be conducted under the direction of the Data Protection Committee. Any employee that the Company determines is in violation of this privacy statement will be subject to disciplinary action up to and including termination of employment. Any Agent or Third Party that violates this privacy statement shall be in material breach of all agreements with Stefanini and shall defend and indemnify Stefanini from claims related to such violations.

Where We Store and Process Personal Data

Services data collected by Stefanini may be stored and processed in your region, in the United States or in any other country where Stefanini or its affiliates, subsidiaries or service providers maintain facilities. We take steps to ensure that the data we collect under this services privacy statement is processed according to the provisions of this statement and the requirements of applicable law wherever the data is located.

When we transfer personal data from the European Economic Area or Brazil to other countries, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data.

Our Retention of Personal Data

Stefanini retains services data for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. When services data is deleted, it is removed from live systems, but may remain in a backup format for up to one year. Data, whether in live or backup format, will be protected following the Security mechanisms described above.

California Consumer Privacy Act – CCPA

Stefanini as a “Service Provider” (as defined in the CCPA) confirms that it will process personal information which it retains, uses, or discloses in connection with its performance under any contract: (1) only on behalf of and for the benefit of the “Business” (as defined in the CCPA) from which it has received the personal information; (2) only in accordance with the contract and Business’s prior written instructions, if any; unless (3) as otherwise required by the CCPA. Stefanini confirms that it will not process personal information for any purpose other than for the specific purpose of performing the services specified in the contract.

Changes to This Privacy Statement

We will update this privacy statement when necessary to reflect customer feedback and changes in our products or services. When we post changes to this statement, we will revise the “last updated” date at the top of the statement. If there are material changes to the statement or in how Stefanini will use your services data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy statement to learn how Stefanini is protecting your information.

How to Contact Us

If you have a privacy concern or a question for the Privacy Officer of Stefanini, please contact us by using the following contact information. We will respond to questions or concerns within 30 days. For Data Subject Access Requests, please complete the Data Subject Request Form located here:

Residents of the European Union:

Data Subject Access Request

Residents of Brazil:

Data Subject Access Request

Residents of All Other Countries:

Data Subject Access Request

As a processor of data, Stefanini may re-direct your request to the Controller, if appropriate.

Name: Privacy

Address 27100 W. 11 Mile Road, Southfield, MI 48034 USA

Phone +1 (248) 263-5678

Fax +1 (248) 386-4644

Email [email protected]

The data protection officer can be reached at the following address: Stefanini Germany GmbH, Attn: Data Protection, Im Zollhafen 24, 50678 Cologne, Germany.Elaine Vanessa is our data protection officer for Brazil. Additional information is published on Stefanini’s website: https://stefanini.com/pt-br/a-stefanini/politicas/politica-de-privacidade
The Brazil data protection officer can be reached at the following address: Avenida Jaguary, 164, Centro, Jaguariúna, 013910-039, São Paulo, Brazil. Phone: (19) 3867-8800. Email: [email protected]
To find the Stefanini entity in your country or region, see https://stefanini.com/en/global.

Stefanini, the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks

Stefanini, Inc. and its controlled U.S. entities (Stefanini) complies with the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, UK, and Switzerland to the United States. Stefanini has certified to the Department of Commerce that it adheres to the Data Privacy Framework Principles. If there is any conflict between the terms in this privacy policy and the Data Privacy Framework Principles, the Data Privacy Framework Principles shall govern. To learn more about the Data Privacy Framework program, and to view our certification, please visit https://www.dataprivacyframework.gov/ .

Stefanini’s participation in the Data Privacy Framework applies to all personal data that is subject to the Stefanini Privacy Statement and is received from the European Union, European Economic Area, UK. and Switzerland. Stefanini will comply with the Data Privacy Framework Principles in respect of such personal data.

Stefanini’s accountability for personal data that it receives under the Data Privacy Framework and subsequently transfers to a third party is described in the Data Privacy Framework Principles. In particular, Stefanini remains responsible and liable under the Data Privacy Framework Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Stefanini proves that it is not responsible for the event giving rise to the damage.

As further explained in the “How to Contact Us” section of the Stefanini Privacy Statement, we encourage you to contact us should you have a Data Privacy Framework -related (or general privacy-related) complaint. Questions or complaints regarding this Policy and any privacy-related issue should be submitted by mail or email to the Privacy Officer, as indicated below. For Data Subject Access Requests, please complete the Data Subject Request Form located here:

Residents of the European Union:

Data Subject Access Request

Residents of Brazil:

Data Subject Access Request

Residents of All Other Countries:

Data Subject Access Request

Name: Privacy

Address 27100 W. 11 Mile Road, Southfield, MI 48034 USA

Phone +1 (248) 263-5678

Fax +1 (248) 386-4644

Email [email protected]

Any questions or concerns regarding the use or disclosure of Personal Information should be directed to the Privacy Officer. Stefanini will investigate and attempt to

resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in the privacy statement. For complaints that cannot be resolved between Stefanini and the complainant, the company has agreed to participate in the dispute resolution procedures of the International Centre for Dispute Resolution / American Arbitration Association (“ICDR/AAA”) in accordance with its applicable commercial rules as well as the EU-U.S., UK Extension, and Swiss-U.S Data Privacy FrameworkPrinciples; provided further that any arbitrator shall be either an attorney or retired judge having significant and recognized experience with, and knowledge of, privacy issues and information technology. Please refer to the ICDR/AAA’s website for more information: https://www.icdr.org/dpf All decisions of the arbitration panel shall be final and binding on the parties, which waive any right to further appeal the arbitration award, to the extent an appeal may be lawfully waived. Further, Stefanini will use the European Data Protection Authorities (DPA) as its independent recourse mechanism with respect to European Union human resources data. Stefanini will use the UK Information Commissioner as its independent recourse mechanism with respect to United Kingdom (and Gibralter) human resources data. Stefanini will use the Swiss Federal Data Protection and Information Commissioner as its independent recourse mechanism with respect to Switzerland human resources data.

Stefanini is also subject to the jurisdiction of the US Federal Trade Commission. The Federal Trade Commission may be contacted at the following address:

Federal Trade Commission

Attn: Consumer Response Center

600 Pennsylvania Avenue NW

Washington, DC 20580

USA

[email protected]

www.ftc.gov

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