Wide Range of Support
Our IT field community offers a wide range of desktop support services and delivery models; these include campus support, scheduled service days, on-demand interventions, automated onsite service, remote support and many more. Stefanini’s deskside support professionals achieve business value for our clients by offering flexible and scalable solutions, providing a seamless integration with service desk, and a focus on quality recruitment and onboarding, along with a people management approach which ensures ongoing performance and development of our teams.
Our deskside teams focus on process improvement, problem avoidance, user education, and a shift-left on problem resolution. We support you with advanced troubleshooting and can manage your warranty support. We offer you a tailored combination of services, standard and specialized, to answer your particular needs. Our specialized offerings includes plant support, retail, on-call support, VIP support, digital café, and automated equipment distribution.