ITIL® / ITSM Consulting Services

 ITIL® / ITSM Consulting

ITIL®/ITSM Consulting geared for immediate results

Stefanini understands the value of consulting services that are managed, focused and utilize controlled costs and durations.  This helps our customers measure success through quick obtainable methods.

If implementing ITIL is on your to-do list, Stefanini has the expertise to assist from inception to integration:

Process Design/Delivery

Design, development, and implementation of ITIL and other Best Practice processes – from single process to complex process maps.

Process Maturity

Maturing operational processes in alignment to “Best Practice” frameworks such as ITIL® and COBIT.

ITSM Strategic Planning

All planning aspects from process to cultural alignment needed to transform an IT organization into an IT Service Management (ITSM) organization.


Aligning IT to the business through mapping of business strategic objectives and aligning business goals with IT.

Command Center Services

Plan, build or mature operations centers to support Event, Incident, Problem Management, and Crisis Management (i.e. monitoring NOC [Network Operations Center] and SOC [Security Operations Center]).


To learn more about our ITSM/ITIL® Consulting, please email:


ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.