Our experienced IT desktop support professionals will manage your onsite IT support needs for end users, hardware, software and networking assets. Our technicians focus on process improvement, problem avoidance, and increased remote resolution, offering advanced troubleshooting and warranty support as well.
Stefanini’s Desktop Support professionals provide business value
Stefanini’s deskside technician support professionals achieve business value for our clients through the following:
- Integrating our desktop support technician services with our IT Help Desk support for a seamless support experience
- Improving workforce productivity for mobile and remote workers with faster software rollout and self-service tools through an enterprise-wide approach
- Providing flexibility and scalability by allowing you to use only the onsite support services that you need
- Reducing costs with centralized, global support using ITIL– and Cobit-based process improvement methodologies
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.