2025 IT Sourcing Study confirms Stefanini as an exceptional top performer in Germany
Stefanini has been recognised by Whitelane Research as an Exceptional Performer in Workplace Services in its 2025 IT Sourcing Study – Germany, positioning the company among the Top 3 providers in the country alongside industry leaders HCLTech and TCS.
The 2025 edition of the study evaluated 36 IT service providers across five key towers — Application Services, Cloud & Infra, Workplace, Network & Connectivity, and Security — using feedback from 300+ of Germany’s largest organisations and ratings across 1,000+ IT outsourcing contracts.
What “Exceptional Performer” Means
Whitelane defines “Exceptional Performers” as service providers whose satisfaction scores rise significantly above the market average, exceeding it by at least one standard deviation. In other words: these providers not only perform well — they outperform the market by a measurable, validated margin.
Key Highlights from Whitelane’s 2025 Study
- Top 3 Performer in Workplace Services, positioned alongside HCLTech and TCS
- #1 General Satisfaction for Manufacturing, Chemicals & Pharmaceuticals
- Partnership strengths:
- #2 Service Delivery
- #4 Account Management
- Proven end-to-end transformation capability across 100+ countries
Customer Validation from Leading Industrial Organisations
Stefanini’s strong ranking reflects the trust of leading industrial and manufacturing organisations across Germany and Europe. Our long-term collaborations consistently demonstrate satisfaction in service delivery, co-creation, transformation, and innovation.
Michael Riepshoff, Head of IT Operations at Nordzucker, one of Europe’s leading sugar producers, commented on the collaboration:
“We were looking for someone to guide us on this journey, with broad experience and the ability to co-innovate with us. The speed in responding to our requests, combined with the high level of preparedness demonstrated by everyone involved from Stefanini, was quite outstanding.”
Across engagements ranging from long-term digital transformation programmes to large-scale operational expansion, customers highlight Stefanini’s strengths: high service quality, operational reliability, and strong end-to-end transformation capabilities.
Reinforcing Our Leadership in Germany’s Industrial Sector
Whitelane’s findings validate Stefanini’s strong and expanding German footprint, especially in industrial sectors where operational excellence is business-critical. Supported by advanced AI governance, data engineering, and an ecosystem of responsible AI partnerships, Stefanini helps enterprises modernise and scale their digital workplaces sustainably.
Discover how Stefanini’s award-winning solutions empower the next generation of digital workplaces!
