Automation solution transforms IT management, accelerates processes and reinforces data security
N1 IT, a Stefanini Group venture focused on cloud services consulting, modern work and digital security, implemented Zero Touch Experience (ZTX) for one of the world’s largest airlines, centralizing device management and security policies, equipment management and configuration. This innovative solution eliminated passwords, implemented real-time encryption, standardized security policies, and streamlined IT operations.
Before the implementation, device configuration presented challenges that increased costs and impacted the initial productivity of new employees. The lack of standardization in security policies made IT management difficult and increased the risk of unauthorized access. With the new cloud-managed solution, more than 14,000 devices across Brazil, the USA, Europe and Asia have access to features such as self-onboarding (where the user does their own configuration), multi-factor authentication (MFA), digital certificate authentication, single sign-on (SSO) and advanced encryption.
Empowering Employees with Self-Service Device Setup
These advances delivered scalability and eliminated the need for multiple passwords, multiple authentications in applications and reinforced protection against security breaches, promoting a more secure and efficient digital environment.
The time required to configure devices was reduced by 72% while operating costs were reduced by 20%, allowing for greater agility and efficiency in integrating new employees.
Now, employees can self-onboard, fully configuring a new computer without IT knowledge or the presence of an analyst.
New employees only need to connect with their credentials, and the device is pre-configured like a smartphone with all the necessary work information, data archived on other devices and with centralized security guaranteeing greater efficiency and cost reduction. Advanced authentications and robust encryption significantly increase the security of corporate data.
The solution not only optimized employee productivity but also made IT operations more efficient and reliable. Part of the Stefanini Artificial Intelligence (SAI) Applications offering, this approach combines hyperautomation, digital security, and knowledge management to drive companies’ digital journeys.
Increased Security and Efficiency with AI Biometric Authentication and Precise Geolocation
By aligning AI and security, it’s possible to authenticate users with facial and biometric recognition, making access to network resources and applications unique.
Previously, key information was unknown, such as the status of security updates for machines worldwide, the location of equipment and users, device delivery standards for each location, and how to ensure only company devices could access company resources.
Now, this information is well understood, centralized, and available for management at any time. Thanks to the implementation of ZTX, the number of IT calls and device access time has been exponentially reduced, and IT resources can be precisely located due to online geolocation capabilities.
“The implementation of Zero Touch Experience brought significant gains. We reduced configuration time, increased productivity and saved thousands of hours annually, whether in maintenance, information gathering, or IT management. In addition, we centralized IT policies globally, reduced operating costs and strengthened security, ensuring a more efficient and reliable environment. All this with the insertion of Cloud, without the need for internal infrastructure,” highlights Nivaldo Araújo, CEO of N1 IT.
About N1 IT
N1 IT has been part of Stefanini Group since 2020. The company specializes in IT consultancy for cloud services, digital security and knowledge management in technology with more than 15 years in the market. N1 IT aims to provide clients with experience and innovation in Microsoft, Kaspersky and Adobe solutions.
About Stefanini Group
Stefanini is a global technology leader with Brazilian roots and 37 years of experience empowering clients on their digital transformation journeys. Guided by the purpose of “Co-creating solutions for a better future,” Stefanini has consistently brought innovation and delivered impactful results across all industries. The company operates in key areas including Consulting (Technology & Business Agility), Analytics & AI, Banking & Payments, Cybersecurity, Manufacturing (Industry 4.0), and Marketing. With a global footprint spanning 41 countries and a workforce of 38,000 employees, Stefanini is recognized as a leading force in driving international value, according to the Dom Cabral Foundation (FDC) Ranking. Visit our website to learn more.
