Delivering Operational Efficiency and Customer Satisfaction Across BeLux
Stefanini is proud to announce its recognition as an ‘Exceptional Performer’ in the 2025 Whitelane Research BeLux IT Sourcing Study. These prestigious recognitions underscore Stefanini’s unwavering commitment to delivering outstanding workplace solutions that enhance operational efficiency, drive innovation, and ensure security for businesses in the BeLux region.
Extensive Experience Across BeLux
The 2025 study, based on insights gathered towards the end of 2024, based on insights from leading IT-spending organizations in BeLux, evaluated more than 800 IT sourcing relationships. Stefanini’s inclusion as an Exceptional Performer reflects the company’s consistent delivery of excellence, earning the trust and loyalty of its clients.
With a strong presence in the BeLux market, Stefanini has established a reputation for its innovative and customer-centric workplace solutions. Our collaborative approach to co-creation and our ability to provide scalable, reliable services are showcased in our customer case video testimonials – discover how some of our clients, Mazda, Hydro, Evonik, and Nordzucker, have leveraged our solutions. These organizations have entrusted Stefanini to optimize their workplace operations, enhance security measures, and facilitate digital transformation.
Stefanini excels in performance metrics, demonstrating its unwavering commitment to quality with an impressive 89% service delivery rating. The company effectively manages client relationships and identifies growth opportunities, achieving a remarkable 89% score in account management. With a 87% score, Stefanini offers competitively priced services that align with market expectations. It also leads innovation efforts by integrating new technologies, reflected in a 76% score. It fosters transformation by adopting new technologies, earning a 78% score in this domain.
These achievements solidify Stefanini’s reputation as a leading service provider dedicated to excellence and customer satisfaction.
Key Industry Trends Driving Innovation
The Whitelane Studys reveals a growing trend among BeLux organizations to engage with external IT providers to address evolving workplace needs. Businesses are increasingly seeking partners capable of delivering secure, cost-effective, and innovative solutions tailored to their unique requirements. Stefanini’s ability to meet these demands has positioned it as a leader in the workplace services sector across BeLux.
Moreover, S-Square’s Innovation RADAR has recognized Stefanini for excellence in several critical categories related to AI Services, solidifying its status as a frontrunner in AI-related services, GenAI-related services, Human Capital Management, and Digital Customer Engagement.
Commitment to Customer Satisfaction
Stefanini’s dedication to delivering exceptional customer experiences is reflected in its impressive Net Promoter Score (NPS) of 73.8 in 2024, marking the fourth consecutive year of strong customer satisfaction. This achievement highlights Stefanini’s ongoing commitment to providing high-quality, transformative solutions that enable businesses to thrive in today’s competitive and rapidly changing digital landscape.
Looking Ahead: Empowering Businesses for the Future
As organizations across BeLux continue to embrace digital transformation, the demand for secure, scalable, and innovative workplace solutions has never been greater. Stefanini remains dedicated to empowering businesses with the tools and strategies they need to succeed in a rapidly evolving world. By delivering these tailored solutions, Stefanini not only enhances operational efficiency but also drives significant value for its customers, enabling them to stay competitive and responsive to market changes.
Explore Stefanini’s Workplace Solutions.
