Delivering Operational Efficiency and Customer Satisfaction Across Europe
Stefanini is proud to announce its recognition as a ‘Strong Performer’ in the 2024/2025 Whitelane Research European IT Sourcing Study. This recognition highlights Stefanini’s commitment to delivering high-quality workplace solutions that enhance operational efficiency, drive innovation, and ensure security for businesses across Europe.
Extensive Experience in the European Market
With a robust presence in the European market, Stefanini has built a reputation for its customer-centric workplace solutions. Our commitment to co-creation and our expertise in delivering scalable, reliable services are highlighted in our customer case video testimonials – explore how some of our clients, Mazda, Hydro, Evonik, and Nordzucker, have benefited from our solutions, trusting Stefanini to streamline workplace operations, strengthen security, and drive digital transformation.
Stefanini excels in performance metrics, demonstrating its commitment to quality with a strong 79% service delivery rating. The company effectively manages client relationships and identifies growth opportunities, achieving an impressive 82% score in account management. With a 74% score, Stefanini offers competitively priced services that align with market expectations. Stefanini demonstrates transformative innovation by leveraging cutting-edge technologies and services to drive transformative innovation for its clients, achieving an impressive 64% score in this category. These achievements reinforce Stefanini’s reputation as a trusted service provider dedicated to excellence and customer satisfaction.
Key Industry Trends Driving Innovation
The Whitelane Study highlights a growing trend among European organizations to engage with external IT providers to address evolving workplace needs. Businesses are increasingly seeking partners capable of delivering secure, cost-effective, and innovative solutions tailored to their unique requirements. Stefanini’s ability to meet these demands has positioned it as a key player in the workplace services sector across Europe.
Moreover, S-Square’s Innovation RADAR has recognized Stefanini EMEA for excellence in several critical categories related to AI Services, solidifying its status as a strong contender in AI-related services, GenAI-related services, Human Capital Management, and Digital Customer Engagement.
Commitment to Customer Satisfaction
Stefanini’s dedication to delivering exceptional customer experiences is reflected in its impressive Net Promoter Score (NPS) of 73.8 in 2024, marking the fourth consecutive year of strong customer satisfaction.
Looking Ahead: Empowering Businesses for the Future
As organizations across Europe continue to embrace digital transformation, the demand for secure, scalable, and innovative workplace solutions has never been greater. Stefanini remains committed to empowering businesses with the tools and strategies they need to succeed in a rapidly evolving world. By delivering these tailored solutions, Stefanini enhances operational efficiency and drives significant value for its customers, enabling them to stay competitive and responsive to market changes.
