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Let's talkCustomers reinforce Stefanini Group’s position as a trusted Digital Workplace partner in the Swiss market
Recognized as the #1 provider of Digital Workplace in Switzerland by the Whitelane Swiss IT Sourcing Study 2026, Stefanini Group achieved 83% customer satisfaction. This is a significant result for the European market.
This recognition maintains the leadership position and satisfaction score achieved by Stefanini Group in the previous year, reinforcing the consistency of its delivery and the trust built with Swiss customers.
The 2026 study assessed approximately 400 IT sourcing relationships across 22 technology providers.
A recognition based on customer experience
For Stefanini Group, this recognition in Switzerland reflects customer feedback and the experience organizations have with its services.
The result places Switzerland among Stefanini Group’s markets with the highest customer satisfaction globally, alongside Belgium, which also achieved 83%.
The increase from eight to ten in the number of Swiss companies participating in the study, together with the broader feedback base, demonstrates Stefanini Group’s growing presence in the local market. Beyond the ranking itself, the consistency of the result is a key highlight: both the position and customer satisfaction score were maintained.
Recognition Across Different European Markets
This recognition is part of Stefanini Group’s consistent track record across different European markets.
In the Whitelane European IT Sourcing Study 2025/2026, Stefanini ranked #1 in overall customer satisfaction across Europe, also achieving 82%, along with 83% in service delivery and 87% in account management. In Belgium and Luxembourg, the recognition reinforced the strength and reliability of its Workplace Services. In the United Kingdom and Ireland, Stefanini ranked #1 in Digital Workplace Services in the Whitelane Research 2026 IT Sourcing Study.
These results, based on customer feedback, reinforce Stefanini Group’s ability to deliver consistent technology services, Digital Workplace solutions, and measurable value across different markets and business contexts in Europe.
Supporting workplace transformation
Stefanini Group’s Digital Workplace offering has become an important part of how organizations create more connected, efficient and people-centric work environments.
As companies advance their transformation journeys, technology partners need to combine delivery capabilities with an understanding of business priorities, employee experience and constantly evolving technology needs.
Stefanini Group’s ability to support Swiss organizations on this journey was further highlighted by its recognition in the Whitelane Swiss IT Sourcing Study, combining technology expertise with a customer-focused approach to delivery.
A result that strengthens customer conversations
This market recognition is relevant for organizations looking for a technology partner capable of supporting the evolution of their workplace environment with consistency and a customer co-creation approach.
Key figures from the Whitelane Swiss IT Sourcing Study 2026:
- #1 in Digital Workplace in Switzerland
- 83% customer satisfaction
- Approximately 400 IT sourcing relationships assessed
- 22 technology providers evaluated
Maintaining the satisfaction score and leadership position year after year is a shared achievement between Stefanini teams and its customers.
The result reflects the contribution of the Delivery, Sales, Business Development, Marketing and Account Management teams, working together to create value and build long-term customer relationships.
As organizations in Switzerland continue to advance their workplace transformation journeys, Stefanini remains focused on delivering technology services that respond to evolving business and employee needs.
The recognition is clear, and the next step is to continue creating value for our customers.
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Source: Whitelane Swiss IT Sourcing Study 2026.
The information presented is based on the official results of the Whitelane Swiss IT Sourcing Study 2026 and refers specifically to the Digital Workplace category in Switzerland. The results should not be interpreted as an overall ranking of all IT services or providers in Switzerland. The full study is subject to the terms and conditions established by Whitelane.