Gartner® Report: Top Technology Trends Driving Change for Retail Banking CIOs in 2023 - Stefanini
Gartner® Report

Gartner® Report: Top Technology Trends Driving Change For Retail Banking CIOs In 2023

A recent report from Gartner, Top Technology Trends Driving Change for Retail Banking CIOs in 2023, states that, “Fifty-one percent of banking executives cite increasing revenue as the most important outcome from their digital business strategy, more than double those indicating either risk or operating cost reduction as No. 1.”

Gartner also recommends that retail banking CIOs should use the top technology trends to influence priorities, strategies and execution.

This Gartner recent research finds that “Future retail banking business and technology strategies will require openness, composability and agility to provide contextualized experiences that deliver the new types of value consumers expect from their financial services providers.”

With technology decisions becoming increasingly critical to deliver on this value imperative, Gartner has identified the top trends in retail banking that connect technology and business outcomes.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Stefanini Group.

Complete the form on the right to access the full report for free and learn how your business can select trends that will elevate their efforts to align with broader business goals.


Gartner, Top Technology Trends Driving Change for Retail Banking CIOs in 2023, Jeff Casey, Don Free, Jason Malo, Jasleen Kaur Sindhu, Moutusi Sau, 11 May 2023.     

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Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

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