Maintain Expected Performance with Operational Technology Service Management (OTSM)

The diversity of IIoT devices and sensors enable manufacturers to redefine how they track performance, automate processes, and define predictive maintenance schedules.

However, maintaining a team of in-house operators to oversee plant performance and act on process data insights is a challenge unto itself.

Similar to the value sustaining IT support services seen in ITSM, our Live Performance or OTSM solutions offer service packages designed to help manufactures sustain operations.

This strong methodology sustains value by employing remote monitoring and field services to ensure process reliability that keeps industry 4.0 tech performing at expected levels.

Our live performance service portfolio:

Field Services

Onsite services to keep business operations running and delivering value.

Process Reliability

Leverage industrial facilities data to monitor and improve process reliability.

Remote Services

Solutions that centralize knowledge to provide remote business support.

Our Smart Manufacturing Capabilities

Smart Manufacturing: Customized Solutions

Our consultative approach helps manufacturers define problems their factory faces while designing a digital solution. 

Smart Manufacturing: Specialized Solutions

These solutions can create more robust tracking for assets and orders across production, translate a large amount of data into real-time performance insights, and streamline value chain sustaining logistical processes

Smart Manufacturing: Live Performance

This strong methodology sustains value by employing remote monitoring and field services to ensure process reliability that keeps industry 4.0 tech performing at expected levels.

Smart Manufacturing: Prepackaged Products

These subscription-based off-the-shelf-ready prepackaged solutions provide an agile means of accessing and accelerating Industry 4.0 benefits.

Are you ready to re-imagine your business? Connect with an expert.