Stefanini will strengthen their partnership with CA Technologies by showcasing their complete end-to-end lifecycle approach to CA Service Management
Stefanini,CA Technologies partner, is an exhibitor at CA World 16 in Las Vegas, November 14-18, 2016. The company will be showcasing all of the service capabilities that make them a unique and industry-leading CA partner.
More than 5,000 IT professionals will be attending the event, featuring over 600 business, technical, and best practice sessions. Stefanini will be reinforcing their partnership with CA Technologies through their full end-to-end lifecycle approach to CA Service Management.
With a partnership built around listening and understanding their clients specific needs, Stefanini is able to offer the benefit of CA tools. The company provides an extensive set of CA Consulting Services across multiple products, including CA Service Management, CA IT Asset Management, and CA Client Automation.
We deliver a world-class customer service experience and improve availability, while reducing costs for our outsourcing customer by increasing first-call resolution and moving from reactive to proactive support, said Beth Gebrai, Vice President of Strategic Alliances and Innovation.
Mainframe Solution Approach
As part of their consulting services, Stefanini has extended their partnership with CA Technologies in North America, providing a Mainframe Cost Optimization and Rationalization program. Through the rationalization, Stefanini evaluates customers software stacks and provides guidance on how to more efficiently use CAs mainframe solutions for greater cost savings.
Delivering global service management requires the right combination of best practices, talented people, and tools, said Tony Jennings, vice president of NA Partners, CA Technologies. We are proud of the partnership we have with Stefanini, as theyve developed significant expertise around CA products to bring customers new innovation and opportunities to succeed in the application economy.
This comprehensive program, designed by CA Technologies and delivered by Stefanini, focuses on three significant CIO Key Performance Indicators: run-rate, scale, and throughput. The objective is to help customers streamline their software portfolios by automatically cataloging existing software assets and usage, mapping IT resources against business needs, defining a desired future state, and creating a plan to reach this outcome.
Together with CA Technologies, we will address the complex Mainframe IT environment and leverage our current investments to drive efficiencies and uncover opportunities for additional automation and integration within the overall IT ecosystem, said Ms. Gebrai.
Whether the companies want to implement CA Service Management tools in their own data centers or leverage Stefaninis Software as a Service (SaaS) approach to CA Service Management, Stefanini consultants can help clients take full advantage of CAs powerful solution to automate service support and integrate IT service management with all aspects of the business.
CA World 16
November 14-18, 2016
Mandalay Bay Resort & Casino
Las Vegas, Nevada